The repair for my car took a total of 5 work days for a 750 job. That does not make sense to me. I am certainly not knowledgeable about auto damage repairs. But, I am concerned about the length of time for the repairs . It gives one the impression that a car with larger damage is given a higher priority.
I have had repairs done here three times within 2 years for my Hyundai and this was the first time that the length of time was a factor. But thank you anyway for your assistance in this instance. Jim Lewis
11/4/2015
Francis B. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service
10/28/2015
Eric P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service with a timely repair everyone was very hepful and knowledgable making this a great experience.
10/23/2015
Alexander H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Amazing customer service experience from start to finish. Thank you for making this an easy process. This is the way customer service should be!
10/22/2015
Steven O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service, communication, and final product. Thanks to Jamey and the rest of the crew.
10/15/2015
Brian R. VERIFIED CUSTOMER
Vehicle Make : Honda
great job
10/10/2015
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was quick and friendly and organized!
10/8/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The whole experience was above and beyond my expectations. Your entire team exhibited professionalism and an atmosphere that was friendly. As a retired automotive and icar instructor, I saw the craftsmanship in the finished product.
10/2/2015
Samuel A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job.
10/1/2015
Laura K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My husband was taking care of this entire transaction. He left his phone number at Faulkner to be contacted about everything related to the repair. I was phoned and the caller inferred that no reply was given to them about some issue. I let my husband know they called me and he was not happy. Regarding the repairs, beautiful!
9/24/2015
Travis H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Faulkner did an awesome job on my car.I was able to drop my car off and have it back the next day which was a very pleasant surprise.Great job guys perfect 10 from me!!
9/22/2015
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Mercury
The service was great and the employees made sure that we were taken care of at all times.
9/19/2015
Sreelatha T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Guys promised for a scratch touch up but you have never delivered your promise. Even there is change in brakes it's a new vehicle and something really went wrong with brakes, it's only 4000 miles on vehicle I need to take the vehicle to showroom to check it out.
9/18/2015
Philip B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good communication
9/17/2015
Linda W. VERIFIED CUSTOMER
Vehicle Make : Kia
The service was excellent and convenient
9/16/2015
Sandra L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Gregg and all of the front office staff were very kind and helpful.
8/27/2015
Rita M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was handled with the utmost precision. Your customer service was excellent from the moment I entered the premises to the time I picked up my vehicle. The work that was done on the car was superb and timely. Thank you again for everything!
8/10/2015
Michelle N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and car looks like new again. Very pleased and would highly recommend them.
7/24/2015
Oscar G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I haven't seen it yet my brother packed it up for me he said it looks good thanks