The integration with the rental, insurance and collision repair was seamless.Jamie waited for me as I was stuck in traffic and could not get there until 2 minutes before closing. Check in was easy, and I was instructed on what I needed to know about the rental. My car was clean, and in good condition. I will keep an eye as there is one part (seems a little loos where bumper meets body)I wanted to check on, but it may just be me noticing something that was there all along. Great job!
5/12/2016
Marcelito T. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional in dealing with customers, from the receptionist to the adjuster.
4/29/2016
John/diana M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional
4/23/2016
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A big thank you for excellent service all around.
4/22/2016
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Ford
The whole experience was extremely easy. Even down to Faulker bringing me to Enterprise to rent a car. I loved the txt msg updates throughout the repair. When i went to pick up my car it looked fantastic!
4/20/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was professional & friendly; explanations were very clear, and everything happened exactly as promised.
4/20/2016
**** R. VERIFIED CUSTOMER
Vehicle Make : Honda
A great experience. Guys we worked with were kind, courtious and informative!
4/7/2016
Kristen C. VERIFIED CUSTOMER
Vehicle Make : Honda
Gregg was great!! Thank you!
4/4/2016
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent on all fronts. Love the one stop shopping. Certainly makes a painful experience less so.
4/1/2016
Steven F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Gregg called several times to keep me updated. insde of car had been cleaned which was good.
3/23/2016
Dawn F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Exceptional service, quick, and very friendly. Did great work on my Mazda.
3/18/2016
Charlotte B. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff were professional and accommodating. Repairs were finished in a timely manner. Car was returned to me clean and repairs were very satisfactory. Thank you. I will tell friends and family members of a good experience.
3/17/2016
Kimberly R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The courtesy and generosity was wonderful. I also appreciated the updates they provided to me on the status of my vehicle via text messages.
3/15/2016
Rodrigo C. VERIFIED CUSTOMER
Vehicle Make : Honda
Faulkner kept me in the loop regarding my vehicle every step of the way, amazing service!
3/12/2016
Joann B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jaime was wonderful
3/12/2016
Alan F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was so nice and work was great! Thx
3/12/2016
Dara S. VERIFIED CUSTOMER
Vehicle Make : Ford
The up to date and constant contact really helped ease me through the entire process.
3/9/2016
Katie F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very friendly/accommodating staff, and the repairs were completed in a timely and professional manner.
3/3/2016
Derrick H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for your speedy service and taking very well care of my vehicle and it look nice when I got it back thank you very much for your kind courteous service yes I would use Faulkner's again I will recommend you guys to a friend thank you once again God bless
3/3/2016
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job. Very professional and friendly. Many thanks!