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Real Reviews from VERIFIED CUSTOMERS
Terry H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Serve, very nice staff. Didn't have too wait long they know what they are doing. I would go too Faulkner again and I will recommend friends and family too go.
5/18/2017
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my first accident experience so I wasn't sure what to expect, but I must say you all did a fantastic job.
5/8/2017
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
GREAT SERVICE!
5/5/2017
Linda J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did the work in time. Repair to body work looks fantastic.
4/27/2017
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, helpful, easy and my van looks good as new. Thanks!
4/25/2017
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I would like to thank Dan and the rest of the team who helped fix my car. From the start, Dan was very thorough in explaining the process/timeline for the car repairs, as well as helping me with my unrelated prior damages. It was a pleasant experience and I would recommend the shop to my family and friends. The results exceeded my expectations. Thank you again!
4/20/2017
Margaret H. VERIFIED CUSTOMER
Vehicle Make : Kia
You Have Always been very good when I had to have my car repaired. THANK YOU
4/19/2017
Elizabeth E. VERIFIED CUSTOMER
Vehicle Make : Nissan
You did a wonderful job both with the repair work and with cleaning and washing our truck. (What a thoughtful extra!) Also, I have to say it was done very quickly. thanks so much and we'll 100% be recommending you in the future!!
4/17/2017
Richard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
A dent on passengers side not fixed, not noticed before day of pick up
4/12/2017
Julianne M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fast, professional, and accommodating for our busy schedules. Thanks so much! Julie
4/3/2017
Sakeena M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just that an excellent job done on my car.
4/3/2017
Debbie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was great! They did a wonderful job with my car.
3/25/2017
Robert R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looked like new. Job was completed when promised. Friendly and professional.
3/25/2017
Tina Q. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They did a wonderful job repairing my car
3/23/2017
Kevin D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks fabulous,everyone did a nice job on the car. It looks brand new. Thank you to everyone involved in the process, from start to finish.
3/18/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : GMC
Second time here. Everything went smoothly and as promised by the staff. Kept me informed of the progress and my car was actually done earlier than promised.
3/11/2017
Brandon R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Second car repaired here, awesome service and repairs both times and quick turnaround. Wouldn't go anywhere else
2/3/2017
An Daniel. VERIFIED CUSTOMER
Vehicle Make : Honda
The Team was very knowledgeable. the one thing I didn't like was with the Adjuster i Felt like i was a bother to him. he did not explain as to what the repair and damages were and what Fauklkner was going to repair. He kept it really short and almost pushing me out the door. until I stopped and ask before I go what exactly is going to be repaired to my car? and then he explained. I am a Engineer and I understand being busy. But when i am engaged with any of my customers I give them 100% of my attention. maybe your team needs to be reminded that although your company is going to receive a check from our insurance company. we are the ones who for years have been paying into our insurance companies way more money than what ever the bill is. To repair my car. that at the end of the day I am your Customer.
2/3/2017
Michael . VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you very much my car looks as good as new.again thank you. Michael Byrd
1/23/2017
Ramona M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was excellent. Very friendly and helpful. I was very nervous about being there but they treated me like family. Thank you for everything
1/22/2017