Lauren, Tony, and Ed were wonderful. They were friendly, open, and easy to talk to. I can't express how important just talking to a customer is. I was put at ease instantly. When I talked to Ed in the middle of the repair while he was working on sanding the mud and I saw the truck, I was relieved. He was doing an amazing job. Thank you all. And good luck, Lauren, as I know this is a new employment situation for you. I would say Faulkner picked wisely, and you will do well. Again, Thank you all.
7/2/2016
Shermaine R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done job
6/24/2016
Steven M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very good at communicating with vehicle owner throughout repair process.
6/22/2016
Jason R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Amazing support, explanation, feedback, and quality.
5/26/2016
Cathy S. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service was great!!! Better then my insurance company ( nationwide).
5/22/2016
Michelle J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great customer service and didan amazingjob repairing damage to my car
5/17/2016
Martin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
it was a real pleasure to have Curtis help me through your repair process, you may or may not know that I have recently retired from bob baish glass and body shop. I was employed there 44 years and things sure have changed in the last two years, thanks again for making everything go smoothly marty ****
5/15/2016
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The car looked brand new when I picked it up. Inside and out.
5/11/2016
Adolfo D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer serice and coordination with the insurance company, rent-a-car, and customer. I really appreciate the e-mail & text messages of the status of the repair and the phone call informing me that my vehicle is ready for pick-up. Thanks for the exelent work.
5/8/2016
Curtis B. VERIFIED CUSTOMER
Vehicle Make : Nissan
A. I loved the text updates on the status. Done on time and with great customer service!!!
5/7/2016
Suzanne F. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service
4/30/2016
Cwo Garey. VERIFIED CUSTOMER
Vehicle Make : Nissan
Heather was outstanding we thank her for the attention to detail she gave to our vehicle repair. Bless her.
4/28/2016
Chandra F. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire team from start to finish were very friendly and kept me informed about the status of my car! Wonderful experience, thank you!!!!
4/23/2016
Jeremy K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The tracking system that provides updates is a great resource, but needs some work. I was receiving updates for other customers vehicles and at times caused great confusion. Your staff was great in handling my calls and questions!
4/23/2016
Terri L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good experience and quality repair. I appreciated the text msg updates.
4/8/2016
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Even though the car took longer than expected, I was assured that they were making sure that everything was done right. The car looks just as it did brand new. Thank you.
4/3/2016
Linda D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very happy.i will be back again when i need you again.amazon
3/25/2016
Felicia W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Looks like a new vehicle.
3/17/2016
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication made the process very clear and easy to plan. I really appreciated that
3/11/2016
Judi L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The people there are really wonderful to deal with. Always courtesy and respect their customers. Great workmanship in all their repairs. Thank You!!!!