We were treated like they cared about us. Staff was very friendly and courteous. Repairs were completed ahead of time . Top of the line repair shop. Very impressed!
1/24/2018
William F. VERIFIED CUSTOMER
Vehicle Make : GMC
Faulkner staff is very professional to deal with. Vehicle was completely cleanup up upon pickup.
1/22/2018
Gayle B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional staff. Loved the email updates.
1/19/2018
John W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service.Handled promptly Satisfied with everything!
1/12/2018
Carol D. VERIFIED CUSTOMER
Vehicle Make : Kia
Absolutely the best experience! Everyone was wonderful to work with especially Tom! He explained everything and made sure I understood and I felt comfortable reaching out to him if any questions arose. The emails were awesome and always kept me informed of the status of the repairs.
Thank you to everyone at Faulkner Collison for making this such a smooth and easy experience. I will highly recommend you to anyone that needs repairs.
Carol D
1/11/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Link with USAA was very helpful and email updates were much appreciated.
12/4/2017
Albert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Harness for backup camera was torn in half and not fixed. Not discovered it until I went to park in garage from picking up vehicle st 5 pm today. Tried to contact garage however they were closed. Will call on Saturday
11/25/2017
Walter S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Repairs look good as new. As the paint color is difficult to match, I was very pleased with this. I appreciated the ongoing progress reports throughout the process,
11/17/2017
Franz J. VERIFIED CUSTOMER
Vehicle Make : Lexus
very satisfied and schedule was right on time...
11/14/2017
Valerian W. VERIFIED CUSTOMER
Vehicle Make : Honda
Youz guys are awesome!
11/6/2017
Charles B. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated the automatic updates pertaining to the repair status of my vehicle.
10/23/2017
Douglas W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job
10/22/2017
Judith B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for helping me with my car.
10/20/2017
Harrison R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
When I picked up My car on Thursday. I was very satisfied with the job that was done to make My Bessy look better then before the accident.
Your Team done one hell of a job.
Thank you.
10/14/2017
Jeffrey P. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall excellent experience.
10/13/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nice job with the repair and ahead of schedule. People were professional and very helpful.
10/13/2017
Laura K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car was done ahead of schedule which was greatly appreciated and the staff took the time to make sure that any questions I had were answered. Hopefully I won't need any future collision repairs but if I do, I will continue to go to Faulkner Collision.
9/27/2017
**** Q. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went well, with the car being repaired as I expected...
9/23/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : Toyota
All personnel were extremely helpful and doing everything they could to make the estimate (Mike Adams) and repairs go as smoothly as possible. The young lady at the desk was extremely helpful and pleasant while explaining some of the details involving the repair process.
9/4/2017
Cwo Garey. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding service representatives and the work performed was excellent.