Stellar customer service! Fran did an awesome job of keeping us informed. We were very pleased with the finished repair. This was emotional for me because I inherited the truck when my Dad passed away. This could have been very difficult. Instead Fran and the whole staff did everything to make things smooth and not stressed. Very pleased!
12/14/2018
James N. VERIFIED CUSTOMER
Vehicle Make : BMW
Jason did an outstanding job. Excellent representative. Excellent work!
Thanks much.
12/12/2018
Dwayne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
An excellent job was done and completed in a real quick time would recommend you to anyone needing body work
12/8/2018
William B. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome service!
12/7/2018
Colleen S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very accommodating and helpful every turn. My car looks great too!
12/1/2018
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Honda
Easy to deal with Faulkner collision Ctr. Very service oriented, and they did a terrific job.
11/24/2018
Ritchie H. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was finished ahead of schedule and I was kept informed every step of the way. And the car looks great. Thank you!
11/21/2018
Dawn F. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was very friendly
11/21/2018
Hector S. VERIFIED CUSTOMER
Vehicle Make : Honda
Was great , and the service professional, Thank Mr Frank and all people for take care or my CRV 2008, now looks very new. Héctor Sierra.
11/17/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : BMW
met my completion date before a trip
11/15/2018
Leonard F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Although I hope to never see you again, if I have collision damage again you will be my first choice for repairs.
11/13/2018
Robert W. VERIFIED CUSTOMER
Vehicle Make : Subaru
No need for contact, the repair was done very well, it seems. The only issue was the length of time it took due to miscommunication involving obtaining a rear glass for the liftgate.
11/8/2018
David O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fran was great and kept me updated and the work is perfect
11/7/2018
John E. VERIFIED CUSTOMER
Vehicle Make : Buick
yes i thought Faulkner's collision repair work was exceptional. there professionalism and quality of work was as good as I have ever seen. thanks again Faulkners for a very fine job. John E
11/5/2018
Tony L. VERIFIED CUSTOMER
Vehicle Make : Honda
Did not have enough time to check the repairs carefully, but it looks like all the repairs were made and they seem to be satisfactory. Jason has been very pleasant to deal with and would not hesitate returning if the need arises. Also the receptionist was very helpful with contacting my rental and taking care of my billing.
11/3/2018
Anne C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you so much for the speedy car repairs. It looks great. Special thanks to Fran!
11/1/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work accomplished looks to have been done correctly. The communications process was poor. I routinely received texts that my car was scheduled to be done at a certain time. At 945 the day it was supposed to be done, I received such a text message. At 1040 I called to verify it would be done by 5, but was told it would be another 4 days. The second time I called about it I was told again it would be another 3 days, over the weekend. On the day it was FINALLY done, I came to pick it up at 450, was told it would be ready at 5, and then waited another 30 minutes. The text message thing was s joke. Clearly, it was automated with no one actually checking on the progress of the car
10/31/2018
Nicholas W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Faulkner completed all of the repairs to meet my request and exceeded my expectations I hope all of my future repairs will be able to be completed here the customer service was exceptional and extremely friendly. They have definitely earned my trust and will eagerly return if I ever need their sevices again.