The work was done in timely fashion and the work looks to be very high quality. I did appreciate the updates and the customer service.
11/15/2015
Nina C. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very friendly and helpful and my car looked great! I love that geico and enterprise are both at the shop. Very convienent!
11/13/2015
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall it was positive; however, the speaker in the driver door does not work. I have to go back for this repair.
11/6/2015
Adelaide R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Well done thanks
11/3/2015
Ryan C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I would like to thank the whole team for taking care of my baby. Professional from beginning to end, i love the texts informing me how close my car was to completion and to top if off my car was done a day earlier than expected. I would recommend you guys to anyone. Thanks! !!
10/30/2015
David L. VERIFIED CUSTOMER
Vehicle Make : Acura
FANTASTIC job! The communication throughout the entire process was outstanding and the work was definitely done right. I couldn't be happier with Faulkner or the Geico claims adjuster I dealt with. The daily emails on the progress of the repair were outstanding and helpful.
10/29/2015
Kyle M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I absolutely love getting daily updates on my vehicle via email. Thank you
10/22/2015
Philip B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice work.
10/21/2015
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Mazda
I wasn't sure when the work would be completed. The updates I received were contradictory and confusing. When I called to speak with someone about the discrepancy I had to either speak with several different people to get an answer. I was disappointed it took days to find out the reason for the delay. When I specified I would pay with a check, the undertone of the response seemed negative when I was told the criteria for acceptance.
10/13/2015
Milagros R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Just awesome
10/12/2015
Rassy V. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good job
10/9/2015
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was done very quickly and looks GREAT!!
10/7/2015
Emily R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I picked up my car the right turn signal wasn't working. It was after hours & no one was around. The cashier that I picked up my keys from suggested that I wave my arm out the window. I didn't appreciate the comment especially after the situation I had been in that resulted me having to get my car repaired in the first place. He suggested I go over to the Honda body shop because they were still open. Luckily, they were very sympathetic to my situation and were able to replace the bulb. They were very helpful & luckily had a bulb to replace mine with. I was going to be extremely upset if I had to come back again for something so minuscule. I had already waited in rush hour traffic on a Friday night for about ****/2 an hour just to get there. I'm very glad & thankful the gentlemen at the Honda body shop were willing & able to assist me.
10/3/2015
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very easy procedure and good results
9/26/2015
Wilfredo L. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys and girls did a wonderful job on my 2004 Honda oddsey ..thank you faulkner Honda
9/18/2015
Steven H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We will be calling.
9/11/2015
Tyrell J. VERIFIED CUSTOMER
Vehicle Make : BMW
Annoying tire pressure light constantly going off and car was returned with absolutely no air in the passenger side tire
9/4/2015
Christine D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Took a few days longer than told originally. But y'all admitted your mistakes.