This was my third vehicle I have entrusted to Chaffey. Maybe one day they will get my fourth, but I hope not;-)
4/5/2014
Efrain D. VERIFIED CUSTOMER
Vehicle Make : Lexus
My wife claims that when she took the car in to be inspected and to have pictures taken the service advisor was cold and dismissive. When I picked up the car again the advisor was not caring. He asked me if I had looked at the vehicle which was parked outside, I said yes. So he did not bother to walk outside with me around the car to make sure I was completely satisfied. He did not seem to care.
4/4/2014
Bob L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on the car and Jason was a big help.
3/22/2014
Yvette G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I can only say good things about Chaffey auto.. My vehicle was ready before the scheduled date... All the guys were nice, friendly and great workers. I really liked working with Jason and Gary. I would definitely recommend this shop to family and friends.
3/20/2014
Iris R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very happy with the results. Very professional and friendly and most important very honest. I will recommend this shop always to my friends. Thank you Rose and Shannay and the rest of your staff for your services.
3/16/2014
Richard J. VERIFIED CUSTOMER
Vehicle Make : Honda
White mark as well as white paint and a crack on brand new BLACK OEM bumper. As well as marks on the inside of the driver door that were not there previous to dropping the car off.
3/15/2014
Jenny A. VERIFIED CUSTOMER
Vehicle Make : Nissan
AWESOME JOB!!! THANK YOU, MY CAR LOOKS BRAND NEW AGAIN ON THE INSIDE...AND MY CAR LOOKS BEAUTIFUL ON THE OUTSIDE.
3/11/2014
Terri S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very friendly and kept me informed through the process. Thank you!
3/7/2014
Alan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Carlos for a job well done!
3/7/2014
Nina G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jason had great customer service.
3/6/2014
Cathy C. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the updates as the repair progressed. And I was happy that the repair was completed ahead of schedule. The staff were polite and responsive. It was great!
3/5/2014
**** B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Need to address small indentation in interior door panel. Also, passenger front wheel was not polished on arrival. Team quickly polished for me but could not address small scratch on wheel. Please call on Monday to address gaps. ****-****-xxxx.
3/1/2014
Daryll P. VERIFIED CUSTOMER
Vehicle Make : BMW
Gary helped me out and did an excellent job with getting my bumper fixed. I would definitely recommend Chaffee Auto Body to my family and friends.
2/27/2014
Kishor P. VERIFIED CUSTOMER
Vehicle Make : Acura
Extra damage was done and speaker was blown
2/27/2014
Brandi O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was good. however, I would have liked to know ahead of time that the paint on the bumper wouldn't match the paint on the rear. I was kind of let down to find that out when i picked up the car. had I have known ahead of time i wouldn't have had expectations that my 7 month old car would look brand new again. the work done is beautiful, but the paint not going to match was a surprise to me. I should have been told that ahead of time.
2/21/2014
**** Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wasn't ready on time. Was told several different stories! Not happy at all!
2/21/2014
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Should not have to bring back the car to have paint isues fixed should have been done right the first time...
2/20/2014
Mike L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Nice work , Thanks
2/18/2014
David A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work from auto body labor. Great staff up front. Answered all questions and kept me updated with work progress.