From the time I turned my car in to the time I picked it up I had excellent service. The communication was awesome. I received emails with estimates and then every morning I received a text message updating me on my cars progress. My car was done **** day early and it looked great. It was so clean and shiny, some other collision centers don't clean your car. I had a rental and they let me leave it at the shop and they contacted Enterprise to pick it up. So convenient and service was top notch.
3/10/2018
Lamyia T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service
3/9/2018
Geoffrey G. VERIFIED CUSTOMER
Vehicle Make : Honda
I was so excited to finally get my car back. It looks brand new. I can't believe what a good job you guys did.
Like I said before, thanks for the great work, but I hope I never have to see you again. However, I will recommend you to my friends. Thank you once again. Geoff Gersuk
3/6/2018
Laura M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything looks good and really fast service...thank you
3/6/2018
Mona R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Julio kept me updated on the work!
3/2/2018
Timothy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
It's all good, thanks
3/1/2018
Linda E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was very upset for being rear ended and have to waist my time fixing my car. My experience at enterprise was amazing and they were quick to get me out. Julio Sepúlveda was very efficient letting me know the progress on my car, when I would call and leave a message he would return my call right away and answer my questions. I never felt I had to worry about the work being done on my car. Julio was a professional from beginning to the end, great customer service. I also got my car faster than I thought. My Infinty JX35 looks amazing again!! Great work guys!!
2/24/2018
Illya W. VERIFIED CUSTOMER
Vehicle Make : Dodge
So far so good
2/23/2018
Quinci S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service
2/21/2018
Marina H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Ray provided excellent customer service
2/15/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Waiting room kicked ****. Your rep handling my claim kicked ****. Service King kicked ****.
Kick ****,
William N Blasser, Esq.
2/11/2018
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service
2/10/2018
Debra D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service thru it all
2/8/2018
Joavon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My claim was assigned to Ray and I can not say enough, how well he treated me during this stressful time. He was kind, patience and addressed all my questions and concerns. Ray stayed in constant communication with me and he never let a significant amount of time go by without keeping me up to date. If he advised me of something and it changed, he would call me and explain everything to me. I am completely satisfied with the custormer service and care that I received at Service King. I will be recommending Service King to all my friends and family! Great job Ray!!!
2/7/2018
Louis L. VERIFIED CUSTOMER
Vehicle Make : Kia
It took almost two weeks to get my car back. It only had two dents the size of a credit card on one door and needed a new side mirror. And it took two weeks. No one kept me updated on my car I kept having to call. Then every time I would call you guys would push back the finish date and the fact that the finish date was changed 3 times is ridiculous. Then I also had two guys working on my car, one was Julio and the other Omar and when i asked why my car was switched between associates they didn't have an answer. I'm just done with service king I dropped my car off on the 25 of January and didn't get it back until the 5th of February. With no apology or even any concern that I was with out a car for almost 2 **** weeks.
2/6/2018
Felecia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated how quick the service was and how I was kept updated on the progress of my car.
2/4/2018
Kheng T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Julio is outstanding.
2/4/2018
Gabedawn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome service by Omar and the team! Thank you!!!
1/31/2018
Janet P. VERIFIED CUSTOMER
Vehicle Make : Honda
I like to thank ray for excellent service
I really appreciated him keeping me in touch with the process he was very courteous he is very good with people
1/27/2018
Gildardojazmin J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome customer service! Love the text communication! Super easy process for a stressful situation. Thanks, team!!!