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Real Reviews from VERIFIED CUSTOMERS
Gia J. VERIFIED CUSTOMER
Vehicle Make : BMW
I want to commend you for your excellent customer service. Good customer service appears to be rare these days. Your superior service may well be the best I've experienced. Thank You!
2/5/2017
Willie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrew and the team provided exceptional customer service. I couldn't have asked for better. Top notch!
2/5/2017
Wanda P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a beautiful job on my car!
2/3/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Honda
My looks better than before the collision. Great job Service King!
1/31/2017
Tony D. VERIFIED CUSTOMER
Vehicle Make : Lexus
A slow start but great communication. The outcome was fantastic & Mark, my representative, was on top of things. Thanks!
1/29/2017
Maeve R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody was super nice and always were there when I needed something or had a question.I would recomend this place 100% JOB WELL DONE thank you
1/29/2017
Amber B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so kind and made my experience with car repairs so easy. They were welcoming and called me by name when I got out of the rental car in the parking lot. I loved the text messages that kept me updated on the progress on my car. The thank you bag was such a nice touch. Service King made a not so fun situation as enjoyable as possible.
1/21/2017
Arnez F. VERIFIED CUSTOMER
Vehicle Make : Ford
Andrew was exceptionally loyal to the commitment of my repair. I would give service king a definite 20 on a scale that is supposed to be a 10.
1/19/2017
Martha B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Repairs are great, staff were friendly and helpful, I only wish it took less time to get Jaguar parts.
1/14/2017
Horace P. VERIFIED CUSTOMER
Vehicle Make : Acura
Super knowledge and personal customer service that's superb!!
1/13/2017
Samuel G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mark Malloy was an awesome service advisor and the entire staff was actually AWESOME although the lady Daisy who answers the phone acts as if she is annoyed when people don't remember names of their advisor bot overall outside of her I will recommend SERVIXE LING and actually I will never send my car to Gerber again. I'm so glad I found service king. Cincotta Graddy
1/11/2017
Andrea H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team was very curtious and professional
12/31/2016
Jan C. VERIFIED CUSTOMER
Vehicle Make : Kia
I was kept well informed on progress of my vehicle 'a repairs. Work was completed as promised. Great job!
12/16/2016
Gwendolyn S. VERIFIED CUSTOMER
Vehicle Make : Honda
They took a little longer then first estimated and they got a rental which was nice and convent. Stephanie I believe was her name was amazing very kind and understanding
12/16/2016
Fatima A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks so much!
12/15/2016
Calvin S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Paul was excellent in giving me an update and status on my car. It was finished a dew days earlier.
12/12/2016
Durlah F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service. I felt confident my car would be taken care of and made to look like it was never damaged and the appreciation gift I received was a total surprised which made me feel like my business was appreciated. I also yappreciated the honesty of my service rep. Good job.
12/7/2016
Jovetia P. VERIFIED CUSTOMER
Vehicle Make : Honda
All of your staff was absolutely wonderful. Andrew, Stephanie, and Daisy were professional, personable, and thorough. I am a new customer and will now take my car nowhere but to Service King.....they really are the KINGS of service!!!
12/4/2016
Marcie H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff was friendly throughout the whole process. I enjoyed the gift bag that was provided when I picked up my vehicle. I've dealt with other repair shops in the past, and none of them were as nice and friendly as Service King. If I ever need repairs again, I'll use them again.
11/30/2016
Jeanne W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I just wish the responses to your texts had been answered - maybe system not working. No reason given for week's delay in original fix date, but I'm gonna guess parts ordering issues. And Mark was going to check my tire pressure light, but it's still on. All staff very pleasant!
11/30/2016