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Real Reviews from VERIFIED CUSTOMERS
David C. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. Tony was very helpful in answering all my questions
6/8/2018
Kendra J. VERIFIED CUSTOMER
Vehicle Make : Ford
The front desk woman and Ryley were extremely cordial. The final result of the work performed on my car was flawless. I would recommend getting repairs here to others.
5/31/2018
Peter F. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Good experience with the staff and quality of the work.
5/25/2018
Bradley H. VERIFIED CUSTOMER
Vehicle Make : Ford
The team was friendly and my repairs were timely made.
5/12/2018
Roger T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everbody was very helpful during this stressful tine.
4/24/2018
Anne W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! I really appreciated the communication!
4/17/2018
Marsha R. VERIFIED CUSTOMER
Vehicle Make : Ford
I was extremely satisfied the whole process was effortless. Terran Mcnellis was so very “AWESOME” she would text me every other day to let me know where we were in the process. I never had to wonder what was happening with my car. The target date for being finished was accurate. I have had a car repay before from a accident and the process was nothing like this. I applaud Terrah and the whole group! Many thanks to you for professionalism!
4/9/2018
Helen B. VERIFIED CUSTOMER
Vehicle Make : Ford
The inside of my car smells like glue.
4/8/2018
Chris E. VERIFIED CUSTOMER
Vehicle Make : Mercury
The quality of work and professionalism of employees from first contact to last was exceptional. The car looks and ride amazing. Thank you! BTW, will I be informed when the recall on the vehicle is available?
4/6/2018
Crystal C. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck looked like the day I bought it minus the pollen
4/6/2018
Diane Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed by the courtesy, workmanship and timeline of my car repair. From the front office to the staff that cleaned my car prior to its delivery, to "Riley," this company displayed courtesy and professionalism, a rare combination amongst service providers these days. While I hope no one damages my car again, I would not hesitate to return to this location and will gladly recommend Capital Ford to others. Diane Z
3/26/2018
Sherrie E. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was helpful that I I was updated on a regular basis. The team is helpful and friendly, too. This is my second experience. While it was a pleasure, I’d prefer not to come back!
3/24/2018
Julie K. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service and communication. Really appreciated it.
3/23/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept up to date and the car was nice and clean when I picked it up. Great work and friendly people are a great combination.
3/19/2018
Sandra W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was really impressed with the staff at Carolina Collision Center! I work some distance from the shop and was running late dropping my car off after setting up a rental. McKaila and Brianne waited well past closing for me and remained smiling and pleasant. And each time I spoke with Riley Felver he always sounded so upbeat and personable! I will definitely recommend Carolina Collision Center to my friends! Oh, and the car looks great!
3/9/2018
James A. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was repaired to a like new condition in a timely manner. My car was clean and ready to go when I was told it would be ready. Thank You for the professional service. Mr. Larry Bird was the mechanic that worked on the repairs to my car, and he did an excellent job. Please offer my gratitude to him.
1/25/2018
Howard L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Quality of work was excellent.
12/5/2017
Timothy J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Speed of the repair was remarkable
7/1/2017
Akeem B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome team. They exceeded expectations. Job well done.
5/15/2017
Ivy C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I received my daily emails on the repair progress until the day of estimated completion. I had to call the office after the projected completion time of 4p to find out my car would not be ready, but I would not get it until Monday. I also had to call again on Monday, no email this time. Again was told that afternoon, maybe Tue. I paid for my car rental, not my insurance co. Better communication near the end would have been appreciated. Other than that, car looks and runs great. THank you.
3/1/2017