Awesome people and awesome service!!! 100% satisfied. Tara did a phenomenal job of keeping us up to date and taking care of us. Thank you!!
9/28/2018
Joe L. VERIFIED CUSTOMER
Vehicle Make : Dodge
well done
9/22/2018
Gerald H. VERIFIED CUSTOMER
Vehicle Make : Honda
The job was done timely. The Rep fully explained the repairs needed. I was impressed with the look of the repairs. I also noted that the staff ensured my vehicle was also cleaned. The fact that they did that made me more confident in the repairs made.
9/20/2018
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The customer service was outstanding. I was kept informed on every step of the repair process, with calls and text messages. The body work is impeccable.
Great Job!
9/18/2018
Garrett W. VERIFIED CUSTOMER
Vehicle Make : BMW
Great experience especially keeping me informed of progress. Thank you
9/12/2018
Charlie Jerome. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs look great!
The Glory and Praise belong to GOD!
Thanks for a job well done!
CJerome Taylor
9/8/2018
Ronnie M. VERIFIED CUSTOMER
Vehicle Make : Ford
None
9/8/2018
James L. VERIFIED CUSTOMER
Vehicle Make : Lexus
very satisfied!
9/2/2018
Roberta P. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service
8/29/2018
Sally And. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent workmanship on my vehicle
8/28/2018
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Ford
I took my vehicle in on Wednesday, 8/15 and was told it would be ready by Friday, 8/17. I called on 8/17 at approx. 4:00p because I did not hear anything and was told it would be ready that day and they would notify me shortly. I did not get a call from them or any notification until Tuesday, 8/21 via email stating the issue and given a new ETA 8/22. I had a rental until that time and was overcharged due to the delay that I'm working to get my refund on and then to top it all off the check that the insurance gave me did not match the amount you were charging for the repair so, I had to come out of pocket for an accident that was not my fault. I was so inconvenienced with your delay in repair and lack of communication. No, I'm not satisfied with your service and hope I NEVER have to use you again.
8/25/2018
Frank M. VERIFIED CUSTOMER
Vehicle Make : Ford
Tara and her team were great! The updates by texts were nice.
8/23/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service!
8/20/2018
Leslie B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and super quick to get me in for an estimate and repair!
8/9/2018
Carol B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would definetly use your repair facility again and will tell my friends about you!!!
7/21/2018
Capital Ford Collision Center Replied:
“Thank you so much for your response! We appreciate your business!”
Claudia F. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair was stated to take 2 days, completions was 5 days. A $1220 bumper parts repair should not take that long.
7/21/2018
Julius M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
They always take care of me. Everyone there is so professional and personable. In addition they got my truck done very quickly and efficiently.
6/27/2018
Linda D. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was nice and curteous. Great job on my car thanks so much!
6/15/2018
Cathie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Perfect repair, perfect customer service...cant get better. Total satisfaction!
6/13/2018
Steven . VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast fast professional service! Please add yourself to google Maps at your Ford location.