The body work and repairs are amazing, the staff of both Advanced Collision and Progressive were in touch with me every day that they had my car which was also great. My car was ready when they expected it to be. Where I was pretty unhappy was thr detail work. My car was dirtier when we picked it up than it was when I dropped it off. There was so much film on my driver's display it actually interfered with it's visibility. The interior surfaces are sticky and my touchscreen was also covered in a film. My chrome door handles were covered in something sticky, and whatever was used in the car made it stink. It also came home with a keyless system error message and my keyless entry malfunctioning. This last could be Honda though, since they also needed to do some work on my car. Overall the people are great - professional and courteous and the actual bodywork is great. But I can't recommend the clean up department at all.
12/23/2016
Richard N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have not been able to pick up the vehicle as of yet. It's a week past due and the interaction with the service advisor was less than pleasurable. I have his confirmation that the extra step bar and mounting hardware would be available when the vehicle was picked up. However, he told me this evening a perfectly good step bar was taken off the truck and discarded and the new one was put on the passenger side of the truck as a favor to me - unbelievable! I had a good experience a year ago when my wife's Mercedes had 8,000 worth of repairs. I hope this one ends better than it has been so far.
12/22/2016
Stacy R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very professional, super nice and they kept me informed of everything. I had a very pleasant experience and I'll refer whoever I can to Reddick!
12/21/2016
Deborah L. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always, I am very satisfied with not only the repairs done to my car, but for the excellent customer service provided by Justin. I will continue to request any needed auto body repairs be done at Reddick!
12/20/2016
Ruth H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Always professional and great customer service.
12/16/2016
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Ford
We were amazed at the absolute professionalism we experienced. Good job and good people to work with. Thanks, and Merry Christmas.
12/14/2016
Janice C. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was a great job on everything. Very nice staff . Great updates. My car looks amazing. Thank you so much
11/22/2016
Shun K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I have been treated with much respect . Always
11/19/2016
Chasity A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job
11/17/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys were great. From start to finish I really appreciated the daily text messages giving me constant updates as to the progress of the work. You made an unfortunate experience very tolerable. Thank you!!
10/31/2016
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job and excellent service
10/22/2016
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your service and communications about my car were impeccable ????????
10/13/2016
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Ford
Brent was very easy to work with genuinely seemed interested in making my experience pleasant.
10/13/2016
Richard H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Our headrest collision system was not re-set. The car is not driveable without extreme disconfort.
10/11/2016
Annette A. VERIFIED CUSTOMER
Vehicle Make : Kia
Solid honest service!
10/1/2016
Sally C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Appreciated the text updates.
9/30/2016
Brandy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly staff . Fast work, amazing job well done
9/14/2016
Marthanna S. VERIFIED CUSTOMER
Vehicle Make : Jeep
You do good work!
9/13/2016
April T. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for being efficient and for communicating with me via text on the status of my car repair. The bumper looks great!! Much appreciated! I will be passing along my good experience with others.
April T
9/2/2016
Edward F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Really liked the messages letting us know the progress of the work being done. Very friendly staff.