Very good customer service that's not typically found. You treat people well and promptly.
2/20/2016
Yarvis T. VERIFIED CUSTOMER
Vehicle Make : BMW
I have NO CLUE as to what my car looks like after the repair. I have tried to get someone to text me, or call me and let me know the status, instead I'm getting these automated updates and questionnaires. According to Park Ave BMW as of yesterday, communication between your shop and their service department was poor. In this day and age with cell phones, email and text messaging, I find this deplorable and unacceptable. My car came in with a small ding to the hood on Monday and honestly, I cannot see this taking more than an hour or two if paint less dent removal was done to correct. I would appreciate a phone call or an update to Jim at Park Avenue ASAP.
2/19/2016
Bartolo D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very satisfied with your personnel, friendly staff, clean shop constant updates on procedure, outstanding job and love the detail for the finishing touch ! Thanks again !! I will definitely recommend
Bart A Donzella
2/18/2016
Rosa M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Love the texmessage during the processes
2/18/2016
Takiya R. VERIFIED CUSTOMER
Vehicle Make : Ford
I chose class A auto body really because of the reception I love her attitude she's a good look for the company plus the guys are really nice and the work you guys do great work
2/13/2016
Neil N. VERIFIED CUSTOMER
Vehicle Make : Subaru
We were very pleased with all our contacts and service. Courteous and professionalism was shown at all times! Recommended you on our FB page! Thank you!
2/10/2016
Marion S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs wee done expertly and ahead of the original promised date.
2/7/2016
Stephen R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A great job,you have a new customer.
2/6/2016
Emanuele B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service and excellent customer service! Thank you!
2/5/2016
Glen F. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience was great I love the daily text with the updates of the progress of the job thank you guys good job
2/4/2016
Claudia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks great and is running well BUT they forgot to reinstall my 3rd row bench seat so now I have the inconvenience of making arrangements to have it fixed. Not quite sure how they didn't realize my bench sitting in their garage. Other than that inconvenience the process was smooth and overall good!!!
1/31/2016
Ronald N. VERIFIED CUSTOMER
Vehicle Make : Honda
Second time I've been there. You do excellent work. Would never go anywhere else. Like your computer updates, a nice touch. Ron
1/30/2016
Chayanne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the best shop I have ever been to and I hope they keep their standars this way forever
1/29/2016
Stuart G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Literally could not have had a better experience. The most lovely people with such great customer service and impeccable workmanship.
1/29/2016
Vickie T. VERIFIED CUSTOMER
Vehicle Make : Mazda
From the receptionist and workers were friendly and professional.
Work completed before date promised as was the last time I used your services.
My car was light new. I highly recommend your shop to my family and friends.
1/28/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work. Work completed on time. Coueteous, friendly and professional service. Thank you.
1/23/2016
Steven N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, car looks brand new! Everyone from Class A was so pleasant and wonderful to work with!
1/22/2016
Gilbert P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very good work very satisfied and wood recommend to friends
1/20/2016
Marco R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks to all, great work.
1/16/2016
Harriet W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Class A Auto has done a wonderful job with my recent back -tu-back at repairs. They are the best including Melanie (so very kind and accommodating);Dave who was so understanding ( and sympathetic) and made the greatest effort to have my car repaired as son as possible ; and the 2 porters who drove me home. You have a great organization and the best staff . Thank you. Harriet P. Wagner