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Real Reviews from VERIFIED CUSTOMERS
Marlene R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The epitome of professionalism, knowledge and customer service was absolutely outstanding by everyone. Such a quality group of people. I recommend them to anybody.
11/4/2017
Darlene B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
First I'd like to thank you for the prompt attention to repairing the body work on the 2014 Hyundai. I do have a concern with the driving and the wheel balancing of the vehicle after picking it up I also have a maintenance alert light on that was not showing when I bought the vehicle in on Tuesday afternoon. I just wanted to feel assured that all aspects of possible damages from the auto accident where addressed and reported to State Farm for coverage. This may not be a problem for Chandlers but I do need the problem to be addressed. If you could give me some feedback on this I would greatly appreciate it. I did call your shop after I picked up the vehicle and noticed that the maintenance light was on in the car I believe it was stated that the car was driven to make sure that they were no problems with the alignment or the front end but if I could have someone give me a call to discuss this out I would appreciate it thank you so much
11/4/2017
Anjana P. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff at this office was wonderful. Stacie kept informing me about the progress on my repair job. The job on my car is excellent. I definitely will recommend this place. Thanks for doing the good job and promptly!
10/31/2017
Deborah V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication throughout the process. My car looks great!
10/26/2017
Newgen Technologies. VERIFIED CUSTOMER
Vehicle Make : Porsche
Although the work took a while due to parts coming from overseas, the finished product was exceptional & being updates about the progress was truly appreciated. The staff was courteous & kind throughout the entire process. The one area that could’ve used more improvement was the final detailing work — for example, more attention to greasy residue from polish (Armor All) being wiped down from glass & wood polish areas. Creamy spots on door seams & exterior trim around tires were noticed as not being cleaned/rubbed well from polishers. Overall, very satisfied with body work & interior repairs — the detail work could use refining thought. Much appreciation for a job well-done, blessing to the staff!!
10/24/2017
Donald T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. Very friendly and the vehicle was done on time.
10/17/2017
Paul M. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the second time I have had repairs done at Chandlerr's and I have been more than satisfied each time. The interim reports on the progress is a great addition to the process and eases anxiety which is a natural result of accident and the resultant repair. Having a firm like Chandler's makes a bad situation just a bit easier. Paul M
10/16/2017
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was done on time Staff was very attentive to my needs and kept me up to date regarding the progress of the work
10/16/2017
David F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was well done and quite professional thank you very much I will definitely leave a positive feedback online. My only comment for improvement would be the pecan smelled very interesting when I picked it up. I expect leaving the windows open in the garage overnight for a night or two should solve that problem though. Thanks a lot
10/14/2017
Katie D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent Customer Service and the automated system is the perfect communication tool to keep the customer updated on the status of their vehicle. 5 Stars for CSI!????
10/7/2017
Emma S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Chandler's Collision team did an excellent job with my infinity. Extremely satisfied and professional customer services. I will give Five Star "10" Thank You!###
10/6/2017
Ruth H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Chandler's was super quick and professional every step of the way. Thanks for your service.
10/5/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
thanks for cleaning my van. It was beautiful after the repair. Suggestion is to inspect parts before customer brings their vehicle in. Damaged new part cost me an extra vacation da from my job. I could have worked while the new part was being ordered.
9/30/2017
J. Eric. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your work is always excellent, of course. I appreciated the assistance that you provided in arranging for the delivery and pickup of my rental car.
9/28/2017
Timothy G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication thru out the process of repairing my car. Friendly knowledgeable service which is hard to come by these days. A surprisingly great experience during a stressful situation
9/28/2017
Bonnie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick efficient perfect repair plus a cleaner interior!!!!
9/27/2017
Jordon M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs were excellent and I really appreciated that the car was cleaned up as well. Thanks for your professionalism!
9/26/2017
Sonya S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They keep me informed every step of the way. Customer service is excellent!!
9/20/2017
Denise B. VERIFIED CUSTOMER
Vehicle Make : Subaru
I highly recommend Chandler's. I completely trust them and I wouldn't go aanywhere else. Thank you for taking good care of my car. And me too.
9/20/2017
Marceline D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was driving the Hyundai the same day that I picked the car up from chandlers and it ran hot. I was really grateful that your office picked up the phone because it was 4:57pm when I called. I was told not to drive it I had to wait **** ****/2 hours for the tow truck. I had to be at a function sat morning but instead I had to go back to enterprise to get my rental back, making me late for the saturdays function.
9/17/2017