Completely unhappy with everything, from the way I was treated to the way the vehicle was returned. It was dirty and shortcuts were taken. They pretty much put a bandaid on the vehicle and send it back to the owner.
4/24/2016
Lori R. VERIFIED CUSTOMER
Vehicle Make : Ford
I work for a call center...thus being even **** min late is an incident. So I arranged for planned time off in order to pick up my car before work to give myself time to drive to Sparks and then back to S Reno. But you kept changing the completion date. So had to keep asking a manager to move my paid time off request. I recommend over-exaggerating the completion date. Then if u are early it's a nice surprise and I only have to shift my plans once instead of 3 times. Otherwise...the bumper repair is beautiful.
4/23/2016
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have never had such a wonderful experience to a upsetting situation. Everyone was very professional and knowledgeable and very kind
I will recommend this highly
4/16/2016
Chelsie Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you, my only concern was dropping the vehicle off on Monday with a quarter tank of gas, then getting it back on Friday the an empty tank. Below "e". Everything else was great!
4/12/2016
Lorah P. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Thank you! My car looks great and like the fender bender never happened! Job well done.
4/8/2016
Nelson L. VERIFIED CUSTOMER
Vehicle Make : Jaguar
I'm impressed with the excellent work...thanks, Nelson L
4/1/2016
Sergio A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yes great customer service. The owner or whoever is responsible for the fixing did it at a great time frame for me. The only thing was the communication. I wasnt getting phone calls back. And the rep that works there from geico twice verified my phone number plus i left couple messages. However the overall experince was amazing great people and the finish product was outstanding. I love the quality. Thanks guys.
3/23/2016
Holly W. VERIFIED CUSTOMER
Vehicle Make : Ford
The rear window was put in unevenly and there was still glass in the car when I picked it up.
3/19/2016
Marie M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you.
3/18/2016
Steve G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, and the convenience of having GEICO and Enterprise Rental right there in the same building was fantastic! I hope I never need the services of a body shop again, but if I do there's no question where I'll go. Steve's Collision Center GEICO Enterprise as close to "pleasurable" experience as possible for dealing with an unfortunate situation like a car accident. Thumbs up!