I have a noise coming from the front of van that was not there before. Seams are not straight in repair area. Your online system for keeping customers updated us defunct. Your front office needs to set realistic expectations and follow up with accurate info. Not that tough it's business 101. Set things up right from the start and you will have happier customers and your life will be less stressful.
1/31/2016
Rafael M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied customer here. The staff was always friendly and would answer any questions we had. The status text program you have is a very good tool updating us every time you guys made progress..thank you for your help
1/31/2016
Kathy E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your customer service is amazing. I was kept informed frequently on progress and car was completed on date that was originally given. I would definitely recommend AZ Collision to anyone needing body repair.
1/30/2016
Alesia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Arizona Collision Center is professional and reliable. Their work is amazing and the office staff is compassionate and extremely helpful. I love the text messages on the status of progress as well.
1/29/2016
Debbie H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks great and done in a timely manner and everyone was very polite awesome job WELL DONE
1/27/2016
Dave S. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks
1/21/2016
Blake N. VERIFIED CUSTOMER
Vehicle Make : Ford
we were very impressed with the professionalism and excellent communication
1/9/2016
Annette P. VERIFIED CUSTOMER
Vehicle Make : Honda
Ben Jacobs. The receptionist. The general manager
Took great care. Answer all and any questions. My overall
Experience was great. Thanks for everything. My
Car came out better than before the accident????
1/5/2016
Traci J. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the text updates. Daisy was so nice! Appreciate her help with the rental car! Hope I never need you again it would define come back!
12/21/2015
Tom H. VERIFIED CUSTOMER
Vehicle Make : Audi
First, I have to thank my good friend Jeff Dunn with All City Towing for highly recommending your business. I cannot say enough about your customer service and the quality of work that was done on our Audi. We had three different areas on the vehicle that were repaired. Although none were major, they were in areas with creases that I am sure made it difficult to repair. All three areas were repaired so well that those areas look like a new car. Now all the very minor flaws of the vehicle stand out. Hopefully I will not need your services, but if I do I will not hesitate to come back. I will highly recommend you to my friends and family. From the two men that greeted me in the parking lot, the nice lady at the front desk, Rob who gave me the estimate and continued to keep me informed of the progress and Ben who gave me the keys and walked me through what was completed on the vehicle, everyone appeared happy and extremely helpful. Being a first responder, it was a great feeling being treated like royalty.
Thank you again to everyone. Sincerely, Tom H
12/18/2015
Bryan H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My carr turned out awesome. Thank you very much.
12/16/2015
Shirley J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My first encounter was with Daisy. Very nice and helpful. Ben was who helped me along the way. Great guy! My car looks great!
12/12/2015
Fabian M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best body shop I've ever dealt with. Always there to answer my questions, they are very polite, very knowledgable and they took care of me like if I was family. Want I'm trying to say is there is no better body shop out there than this one.
12/11/2015
Mary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
What a great experience! So easy to schedule-Daisy is so customer friendly, pleasant and kind. Ben is very reassuring and my bumper looks so great. Rob Stringer is so organized, super efficient, and a true people person, and really knows how to manage! Thank you, I will recommend everyone to AZ Collision!
12/5/2015
Charles G. VERIFIED CUSTOMER
Vehicle Make : Kia
Daisy & Richard were great! You took the worry, concern, & uncertainty of this process off my mind & shoulders. A BIG "THANK YOU," to ALL involved!
Most sincerely,
Charles G
12/4/2015
Nathaniel B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thanks a million!!
11/25/2015
George V. VERIFIED CUSTOMER
Vehicle Make : Honda
The best customer service and the highest quality of work I've ever had. Great experience. Thank you
11/24/2015
Robert R. VERIFIED CUSTOMER
Vehicle Make : Honda
After the repair job, the door has excessive wind noisenergy due to offset door, the driver'side side door will not open from the inside, and the rear door sticks because the door was closed before the paint was dry. I am Extremely disappointed with AZ Collision Center.