Impact Collision Center

Repair matches perfectly, looks great, ready on time, insurance/ business aspect was very professional, I appreciate all the update texts - well done

The repairs seem to be done well. I did run the vehicle back to have a bit of compound smoothed out and it was done well and done in 5-10 minutes while I waited. I had called in one time while vehicle was with Big Daddy's with a question and I was answered immediately with an exact answer to my question. Also one part for my repair was sent that was not correct. I was informed promptly and given a new "completion" date. During the entire time my car was there, I got an update every time something was done. I hope I don't need BD's services again but I will definitely recommend it to anyone in need of auto repairs as I feel sure the person would get good work for a good price in a timely manner.

Looks good.

Good experience all around. PS the texts were a nice touch

Big Daddy's Collision has excellent customer service, and speedy and precise repair work. The paint job is phenomenal and I felt like I was completely informed during the entire process with all my concerns answered to utmost satisfaction. Furthermore, I did not expect a cleaned interior, so returning to discover that it had been from top to bottom completely blew me away. I'm amazed by the service and dedication. I would recommend this place to anyone! Thank you so much.

Great work!!! Fast and reasonable.

They rock great up date texting keeping me informed

Car beautiful, very satisfied with outcome.

Everything was great. Just seem the text sent could not seem to make up it's mind when my car would be ready. Thank you.

The logo on my XTERRA fell off the next day and I will have to return to have it put back on. The lady up front was very nice to me but the guys (after calling me to tell me it was ready) seemed only interested in leaving for the day. Didn't ask me if all was well or anything.

Fantastic, as always! Sad that we have to use you so often...but you always fix our oops, as good as new. In this case my baby was only a week old- thanks for making her shine again!!

Isaac did a great job with customer service!

I will call in the morning. Major problem. Car is totally dead.

It all started out great with you guys. Your worker was very polite and helpful. He was able to get additional repairs approved from my insurance company that they did not include in an initial estimate. I was really happy that my car was being repaired and that I was kept in the loop as to how it was going thru text messages. It all fell apart the day I went to pick up my vehicle. My vehicle needed the passenger side doors repaired and they were but when I picked up my car the doors would not lock and unlock. I was told by the manager it was a minor thing and that I would be receiving a call to bring my car back in for about an hour to get that fixed. You guys had my car for 2 weeks why that was repaired during that time I do not know. As I left home which I live 2 block away I noticed a sound but I dismissed it thinking it was coming from a motorcycle that had just passed me. I did not drive my vehicle again until that night. As I was driving I could hear the noise again. When I got home I asked my husband to take a look under the hood cause I was sure something was rattling inside. As he opened my hood he noticed the lever to my hood was broken. I know 100% it was working a few days prior to my accident when I took it in to the tle center in Walmart to have my headlight replaced. Walmart was not able to replace my headlight because it required taking apart my car to get to the headlight which they are not authorized to do. On the other hand you guys did me the favor and replaced it for me but did not put the car back together correctly and something under the hood was rattling making that sound. My husband called you guys and we took my car in again for the 2nd time to get that fixed and also the lever on my hood which my husband had to argue with the manager for. The manager tried to blame wear and tear on a vehicle but I actually have video proof that the lever was working properly. Although you guys did fix everything that was still wrong with my car after I picked it up I was still a little disappointed. Now a couple of weeks later I hadn't rolled down the windows to my car and for the first time this weekend I tried to roll down the back passenger window and to my surprise it did not go down! Overall I did not have a good experience with Big Daddy's and I will not be returning or referring anybody. I do appreciate you guys fixing every little detail but I was hoping I would pick up my car and never have to go back. Thanks

Thanks for doing a great job. It was done in a timely manner.

Bad headlight that had condensation in it! You have ordered a replacement! Once that has been completed and installed then I will be completely satisfied

Thank you for getting my car fixed and getting it done so fast. I was pleasently surprised to get it back the next day. This is my third experience with Big Daddy's and all have been great!!

I wanted to thank the folks for a reliable and speedy repair. I will definitely tell my friends. Thank once again.

Efficient, courteous & Professional

Good service at reasonable price