I was very impressed with all aspects of the business - the workmanship on the repair, the staff I dealt with, the communications via email, text and phone, the cleanliness of the building and grounds, the fact that they detailed my car , etc. All in all, one of the best businesses of any type I have ever dealt with.
7/14/2016
Nathan J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Satisfied
7/13/2016
Kerry L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very professional and courteous. The repairs were done in a very timely manner, even before estimated time. I was very pleased with the finished product. Thank you again.
6/7/2016
Kye M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carstar is very friendly and professional. I really liked the text messages to let me know how things were coming along. The curtesy calls were also great and allowed me a chance to discuss any questions I had. My car repair is fantastic. I am very happy with my service from Carstar.
5/27/2016
Marie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone at Carstar was a pleasure to deal with. Very professional, very communicative, and very pleasant. I have nothing but good things to say about this experience. Thank you so much for all your kindness and help!
5/19/2016
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you a thousand times!! Especially Norma and the Techs that repaired my toyota! You guys are great, efficient and kept me informed in all the steps. The cleaning was a bonus I did not expect. Thank you again! With regards, Chris Bogert (08 burgundy Toyota Tacoma)
5/18/2016
Cynthia P. VERIFIED CUSTOMER
Vehicle Make : BMW
Faster repair than expected. Looks like new. Thanks so much!
5/15/2016
Shannon D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Quick service, great customer service, and quality service!! 5 star!
5/14/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was excellent and the notifications where timely and kept me of work performed. Excellent , excellent service
5/12/2016
Andrew E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service
5/11/2016
Clifford C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kind, professional and helpful!
4/21/2016
Kenneth J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs prepared ahead of schedule. Car delivered in new car condition. All Patriot employees were courteous and knowledgeable. This is my second time using Patriot Collision, both times extremely satisfied. Shout out to the estimator. Kept me informed through the whole process. Would use them again, and would definitely recommend to my friends.
4/16/2016
Kimberly P. VERIFIED CUSTOMER
Vehicle Make : Subaru
I can't say enough about Nora,she is beyond fabulous :) I will brag about you to anyone who will listen. Thank you everyone who fixed my car. Thank you.
4/13/2016
Nicholas C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great Job, Excellent Customer Service! Thanx!
4/7/2016
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Jeep
On time for appt and finished quickly with a "done right" job!
4/7/2016
Erin K. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole experience, from assessment by the insurance rep to pick up of my pristinely repaired car, was painless and wonderful! Staff was polite, personable, professional and top-notch. I would very highly recommend Carstar Patriot Collision Center. Amazing! Thank you!
4/7/2016
**** T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing customer service all around. Appreciated being informed at each step of the repair.
4/7/2016
Mckenzie F. VERIFIED CUSTOMER
Vehicle Make : Honda
CARSTARR made this process incredibly easy. Every person I was in contact with was friendly and courteous. I have already recommended them to several friends.
3/27/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Subaru
I had a great experience with the Carstar in Winchester,Va. The repair work and paint job was great. You couldn't even tell I had been in an accident. Very friendly group who accommodated my night schedule. Thank you Carstar! If I need more work done this is where I'm going. Highly recommend!!