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Real Reviews from VERIFIED CUSTOMERS
Angela S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Experience was wonderful. Very good experience and Customer Service was excellent, from the beginning to the end! Thank you Service King!
12/5/2018
Shana M. VERIFIED CUSTOMER
Vehicle Make : Fiat
Great service, nice people.
11/30/2018
Utkarsh J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great cues timer experience!!!
11/16/2018
Yolanda M. VERIFIED CUSTOMER
Vehicle Make : BMW
We are fully satisfied with your repair. Thank you
11/12/2018
Ana M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks Vanessa for being so helpful and nice! I appreciate that my car got done so fast and that everyone was very sweet during the process!
11/10/2018
Chandler D. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the easiest process! Glad I went with service king. Everyone was friendly and accommodating.
11/9/2018
Jeniffer D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe took very good care of my truck! She’s as good as new!
11/3/2018
Dana S. VERIFIED CUSTOMER
Vehicle Make : Ford
Joe was great!
11/3/2018
Rory M. VERIFIED CUSTOMER
Vehicle Make : Tesla
Service was great, and was happy you were able to deliver my car to me as traffic really **** heading south.
11/3/2018
Jorge S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King is truly amazing! They did great work on our truck, just impeccable :) their customer service is the best of the best.
11/1/2018
Khuyen V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customers service!!! Well prepared!!
10/26/2018
Valentin V. VERIFIED CUSTOMER
Vehicle Make : Acura
my car is not repaired correctly, I have to return it to do their job well, and that will take me more time, which I had indicated, to repair what they did not leave wrong. Acura mdx 2007 white
10/20/2018
An Sylvia. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very satisfied with the outcome of my vehicle, the people that worked the labor part of the service did a great job, my car looks fantastic and it was finished in a timely manner. The administrative staff however, located on 1441 Camino Del rio South, San Diego 92108 lack customer service skills and have very weak interpersonal skills. Every encounter I experienced in that location was very uncomfortable as they don’t know how to speak to their customers. I walked in to the shop when I dropped off my vehicle and all they did was glance at me and go back to their computers, another employee proceeded to eat his lunch and they completely ignored me for 10 minutes before someone acknowledged my presence. When I returned a week later to pick up my vehicle after receiving a call that it was complete, I walked into the shop and the same exact situation occurred. The employees ignored me and 10 minutes later they asked why I was there, then they awkwardly started making phone calls because they were unaware that my vehicle was complete. I had to wait 25 minutes in their waiting room because my car was not where it was supposed to be. No apologies, they handed me my keys and told me to sign papers without any explanations or anything. They simply rushed me out as soon as I signed forms. Very unprofessional staff. I don’t have any plans to return to this location. Albert on the other hand was the only staff member to go out to review forms with me before I left their location. Albert was very professional but other than that. The rest of the staff needs serious training.
10/18/2018
Ana M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best service ever!
10/14/2018
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Since I lived in San Diego my vehicle has been hit three times. The first two times it was hit, I had the work done by caliber collision. My experience with caliber collision was absolutely herrendous. They never were able to deliver my car on time. When my vehicle was complete, there was in perfections, missing paint, and empty promises on how quickly they could get the vehicle done. Service King was the exact opposite. I had zero issues. The communication was perfect. They estimated completion time of the vehicle and completed accurate and even early. The damage was repaired so well that I can’t even believe the car was ever hit. I couldn’t be more happy. I will always use Service King and will refer them to everyone.
10/13/2018
Juanita A. VERIFIED CUSTOMER
Vehicle Make : Acura
I'm totally satisfied with the work you did.
10/10/2018
Valerie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing customer service from start to finish. I would highly tecommend Service King to my friends!!
9/29/2018
Manon C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I liked getting updates on the service of my car via text messages. Repair estimate was thorough and process of repairing my car was explained to my satisfaction. Everyone was very polite and professional. I felt my car was well taken care of and never worried the job wouldn’t be done right. I would recommend you to friends.
9/26/2018
Kailyn R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very poor experience. Not happy at all.
9/22/2018
Anthony O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased, my truck was done before the estimated time and the staff were very helpful and nice. Vanessa is fantastic
9/21/2018