Everything was great. Customer service was on point. My one suggestion would be to resolve the phone issue. I called and was unable to reach anyone. I went in the next day and asked about the phone. The service agent explained this is a common problem. It's not fair to them or customers to have to deal with a basic service not functioning.
2/6/2016
Walter P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated the updates plus the completion before estimated repair .
2/6/2016
Jesse M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service all around. Thank you so much!
2/4/2016
Harry D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I had to return my vehicle after repairs were "completed", due to overspray. Granted, the repairs were completed at a timely manner, but with time being of the essence, it would've been nice to have the job done right the first time. My overall experience was excellent but the lack of attention to detail factored in greatly to my dissatisfaction.
1/27/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and delivered on time.
1/26/2016
Paul H. VERIFIED CUSTOMER
Vehicle Make : Ford
Was very reluctant to have you do the work after such a Ice Cold introduction by the Front Counter (face of the company) display of what are you doing here attitude, can you please come back on Monday we are busy. But I stuck around because of the Former Owner ran a much more Professional Operation. Overall was what I wanted. Please address the Front of House.
1/17/2016
Shelan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job, thank you
1/2/2016
Susanne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great! No hassles and they were quick
12/30/2015
James D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Does seem like Allstate is still sending me letters saying hey are waiting for final estimate and repair details and total. Was this not sent to them? Please advise ASAP. James D
12/22/2015
Clarissa B. VERIFIED CUSTOMER
Vehicle Make : Saturn
This has been the best experience with a repair shop I have ever had. Everyone was very helpful and the updates on my car's repairs were fantastic. John and Peachy were very detail oriented, helpful, and able to answer any question I had. I wish Service King did car maintenance as well as collision repair as I would be back for everything my car needs! Thank You All!
12/11/2015
Loren V. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck repairs were completed with outstanding results and in less time than expected. Thank you John McCain for your daily updates and prompt repairs. I will definitely recommend Service King to all my friends.
VR/Loren V
11/25/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and ahead of schedule!
11/10/2015
Benjamin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a very good job on my car
11/9/2015
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fastttt!!!
11/7/2015
Bernadette H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kaitlyn and the lady at the front desk made it a very amazing experience. Thank you and my car looks wonderful. ..
11/6/2015
Joshua F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great final project and very fast service.
11/1/2015
Bill B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone at the facility was great. From the nice person at the front desk Paz, to the person I was working with, Andrew, they were all outstanding. I also liked the text updates on my vehicles process.
10/27/2015
Arlette P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you for cleaning the car before I picked it up!