The representative, Matt Salvato, was very helpful and professional. He explained every detail about the repairs and why they were or were not needed. Helped me get an estimate for my insurance company. Gave me a solid estimate that did not change at all throughout the repairs. He did not make any promises or put anything on the estimate that was not completed. He listened to every concern and request I had about the repair and assured me that genuine Nissan parts would be used. Assisted me in understanding what I needed for my rental car reservation. Kept me in touch with the insurance company, rental car agency, service department and the body shop to coordinate for me everything that needed to be completed while my vehicle was at the shop. My vehicle is like new again, this was one of the best experiences that I have had with any dealership, service department or body shop hands down. I would definitely recommend Mossy Nissan and continue to do business there if I need anything in the future.
5/8/2014
Emmanuel P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication. I especially appreciated the fact that the body shop was open on Saturday for me to get an estimate.
5/5/2014
Thelma B. VERIFIED CUSTOMER
Vehicle Make : Nissan
More than great service, I was always aware of what stage my Maxima was in, from start to finish. Matt really made my experience a great one, even at a bad time. I take great pride in my car and he seen and understood that completely.
5/2/2014
Flor C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service!
Matt Salvato was very helpful, knowlegable and accurate. He knows what his doing and my car was ready when he said It was going to be.
Thank you Matt😃
4/19/2014
Theresa L. VERIFIED CUSTOMER
Vehicle Make : Isuzu
Im not exactly sure where to start? Never in my life have I ever given a perfect review. There is always room to do better but the service and staff (the friendly receptionist and Matt) that I encountered at Mossy was beyond excellent. Myself or my entire family are not Nissan owners, however I am truly considering purchasing my next vehicle from Mossy.
Cheers to excellent customer service and standards!
Foever a Mossy Fan,
Theresa A. Lara
****-****-xxxx
2/28/2014
Jeffrey I. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Matt is a great asset to your company. Thanks!
1/25/2014
Amanda N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and great customer service!
1/17/2014
Francisco D. VERIFIED CUSTOMER
Vehicle Make : Nissan
very nice workc:!
12/14/2013
Michele D. VERIFIED CUSTOMER
Vehicle Make : Nissan
A return visit will be required because the bumper is misaligned.
11/27/2013
Lucy D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job! Thank you!
7/12/2013
Christine K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Matt was very pleasant to work with and the car was repaired within a reasonable timeframe.
6/14/2013
David B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt did very good job for me. This will bring me back.mossy is a good dealership.
Thanks very much.
Dave Bell
6/12/2013
Mary C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very happy with Mossy on working on my vehicle, Matt was awesome with giving me status on my vehicle. I will keep Mossy in mind for any future work on my car.
5/31/2013
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt provided great service.
5/24/2013
Anthony A. VERIFIED CUSTOMER
Vehicle Make : Nissan
the job looks good and it was delivered heading schedule couldn't be more satisfied
5/16/2013
Roel G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car looks very good! We are satisfied.
5/8/2013
Alan P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done
5/2/2013
Stewart G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Always a good experience.
5/2/2013
Amy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I brought my car in to Mossy after someone backed in to me. Thanks for making this service a positive experience!
4/27/2013
Blanca R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well once I got home and looked closer I should have just taken my vehicle to a no name body shop for the work Nissan did. I'm also gonna have to get it detailed and cleaned from all the dust inside the vehicle.