Horrible experience
Still having problems with vehicle
Very insensitive management
Will not recommend to my friends or family
Thinking of quitting Lincoln’s line altogether
2/17/2019
Catherine A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
On time as promised
1/10/2019
Anne G. VERIFIED CUSTOMER
Vehicle Make : Mercury
The car door looks great. Thanks for your service and the many E mail messages that gave good updates. Also thanks for getting the car to us on Friday vs Monday. We appreciate the extra work that took.
10/28/2018
Angela T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Love the enthusiasm and work ethic of your shop!
10/11/2018
Diona T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I spoke with was so nice and efficient. The work done on my car was excellent! I'm very pleased. I will return if I need repair services again.
10/10/2018
Amber W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The body shop manager and Secretary have horrible customer service. The paint touch up on my car was amazing. Looks brand New again! Sean waived my deductible so ultimately I was satisfied. The body shop manager and secretary just need to learn how to have better customer service and answer the phone when people call.
9/20/2018
Patricia O. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Communication could have been better
7/25/2018
Shenia W. VERIFIED CUSTOMER
Vehicle Make : Ford
I had to call to find out the status of my vehicle. I was not informed of anything as far as the progress of the work that was being done. I actually had to call at least 3 times. I would never use Southgate Lincoln to fix any of my cars again.
7/16/2018
Ronda B. VERIFIED CUSTOMER
Vehicle Make : Mercury
Always happy with your service that is why I keep coming back to your dealership
11/24/2016
Celestine S. VERIFIED CUSTOMER
Vehicle Make : Ford
The people who waited on me were great. The car is beautiful again. Thank you.
10/15/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was repaired properly and ready well within my expectations. Way above what I perceive to be industry average performance.
8/3/2016
Carol B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied as I previously stated
6/24/2016
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Ford
Parts were not available for my car. It took 10 WEEKS to repair my car. Seemed odd that a Ford dealer did not have Ford parts available. A very long time to rent a car!!
12/22/2015
George E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
John did a great job keeping me updated on the progress