Amazing team, helped me every step of the way. Great work by everyone involved, and I would recommend you highly. Thank you!
9/21/2019
Evan G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Anthony and Hilber provided amazing customer service. I previously had my car repaired at a repair shop in LA that my insurance carrier directed me to a result of a car accident I had. However, that repair shop did not properly repair my vehicle. The most obvious things being my horn and A/C not working. I was able to bring my vehicle to Carstar John Hine Center to get my horn and A/C fixed at my insurance carriers expense. While Carstar had my vehicle, Anthony and Hilber identified other parts that were not repaired by the original repair shop. This was very reassuring that they took the extra time to check other aspects that should have been repaired. I am in the process of reviewing these additionally needed repairs with my insurance and plan to bring my car back to carstar for additional service! Thank you again!
8/12/2019
Gerald E. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
you guys were awesome thank you for the incredible service and repairs car looks brand new and the detail wash was better then when I bought my car. thank you Lucas for the great service. Gerald
7/21/2019
TIM M. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Having to take your car in for repairs is never a great experience. But I was thoroughly satisfied with the treatment I received at John Hinh‘s carstar. The staff was professional, proficient, friendly and courteous. I have nothing but good things to say about the experience. Thank you
7/21/2019
BRUCE C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Thank you for a job well done!
6/21/2019
JOSE B. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Lucas Aufort was great to work with and kept me up to date with the progress on my vehicle's repairs throughout the entire process.
6/18/2019
Carolyn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lucas was most responsible.
Car looks great.
Thank you
4/5/2019
Kyle Fronczek. VERIFIED CUSTOMER
Vehicle Make : Ford
The team was wonderful with staying in touch and keeping me up-to-date with the repair. Thank you!
4/5/2019
Brenda J. VERIFIED CUSTOMER
Vehicle Make : Kia
Very respectful. Explained everything to my satisfaction. Enjoyed the experience.
3/23/2019
Judith S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Just received car back today. First impressions very satisfactory. Brian Lizor seems to have taken great care in shepherding my car through the repair process for both appearance and functionality.
3/22/2019
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Subaru
I like the use of texting to keep me up to date on what was the status of the car. And also I found that Lucas was very service oriented.
3/19/2019
John G. VERIFIED CUSTOMER
Vehicle Make : Volvo
My front door was repaired. It does not close well.
2/18/2019
Steve M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent work and car was beautifully cleaned inside and out
2/9/2019
Vyacheslav S. VERIFIED CUSTOMER
Vehicle Make : Mazda
All went well
2/6/2019
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team is AWESOME. Always helpful and accommodating.
1/29/2019
Rodney K. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is a top notch facility with best staff that I have ever dealt with.
1/25/2019
Evangelia G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Lucas provided detailed updates to me regarding my repairs and was persistent with the insurance company. Picked up my car today and it looks and drives great. Thank you!
1/24/2019
Mallory G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Steve and his staff are incredibly efficient, helpful, and professional. I’ve nevee had such a positive experience! I hope I am not in need of collision services anytime soon but I wouldn’t dread the process as it was quick and painless. I appreciated the text updates and no info while my car was in the shop and the car wash /interior being cleaned as well! Thanks!
1/15/2019
David M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was completely satisfied with the professional attitude of all the employee's I got the pleasure to interact with. Anthony was amazing at giving me updates on my car and throughout the repair process. The team was very flexible in their availability in order for me to pick up my car. Hopefully I won't have to get my car repaired again, but if I do I would 100% return to carstar for any repairs needed in the future.
12/5/2018
Kevin T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for your excellent service in geting my car repaired asap