My truck was in the collision center for five weeks. It was a minor repair (which was fixed) and repaint order. In spite of two attempts to match the color, the result was not a correct match. We are very dissapointed and will not return to Schomp Collision in the future, nor will we recommend it to others.
10/30/2024
Brandon B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job with repairs 100% satisfied will recommend to everyone
8/20/2024
Jim P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Don't bother wasting anymore of my time.
Jim
6/14/2024
Patrick W. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service center helped fix a mess made by another dealership. I couldn't be more pleased.
6/7/2024
Kathryn H. VERIFIED CUSTOMER
Vehicle Make : BMW
Brad was fantastic. Beautifully done, impeccably detailed and cleaned inside. I could not be happier.
3/23/2024
Jorge A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car was repaired with no issues and they worked with the insurance on the test of the estimate repairs.
3/10/2024
Kristen H. VERIFIED CUSTOMER
Vehicle Make : BMW
Repairs were done intge time quoted. Good communication. I didn't need to do anything regarding payment as it was handled directly by shop and insurance. Repairs are outstanding.
2/24/2024
Jonathan M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Delay after delay after delay after delay after delay with zero communication. We called every week, and they would tell us "two more weeks" every time. We never got an update unless we called for an update. We never got notification that anything was delayed. The customer service people were perfectly nice, and you could tell they were just so severely understaffed that they never had time to take any initiative to communicate with customers.
To top it all off, they didn't even finish fastening the carpet on the inside of our trunk--but I wouldn't dare bring this back in to Schomp, because I can't afford to be without my car for another two months. We would never consider bringing a car to Schomp again, and we would never consider buying a car from Schomp either.
12/14/2023
William S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Communication was poor, I had to call to get updates on my vehicle. New minor damage was done to my vehicle that was overlooked prior to me inspecting the vehicle.
10/18/2023
Noel B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work!
7/16/2023
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone I worked with was helpful and did their best to make sure my car was ready on time. The work done on the car was excellent.
5/14/2023
Robert N. VERIFIED CUSTOMER
Vehicle Make : BMW
Poor to no follow up....
Car sat in shop for 2.5 weeks before it was looked at and parts ordered..then took another 6 +/- weeks to get back for a very minor repair.
12/16/2022
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was kept informed the entire time. The staff was great (both the old staff and the new staff) and one minor issue was both identified and resolved on the day I picked up my cx5
8/17/2022
David G. VERIFIED CUSTOMER
Vehicle Make : Honda
You will be hearing from my insurance company.
3/26/2022
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service. Managers were on time every step of repairs. I will continue with Schomp for all my automotive needs
3/9/2022
Jo Ann. VERIFIED CUSTOMER
Vehicle Make : Hyundai
So quick and easy it was hard to believe, excellent.
2/24/2022
Jasmine L. VERIFIED CUSTOMER
Vehicle Make : Nissan
This took over 3 months to take care of, and when i called to get an eta all i got was excuses about other issues and other customers. Finally i received an update 2 months later to acknowledge my auto part was always in stock. No discount or compensation for my 3 month wait, i will never return and will never recommend Schomp to anyone and even removed my Schomp license plate cover.
1/31/2022
Geniel B. VERIFIED CUSTOMER
Vehicle Make : BMW
We appreciate Anna Waldron working with us on fixing our vehicle. She went above and beyond working with the insurance company, the timeline on the repair and providing guidance on transportation to and from the shop. She provided RTD train information that helped us coordinate our travel to and from the shop.
1/15/2022
Erin M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Appreciated how well they kept me informed and how they were able to work with my schedule having my vehicle repaired.
1/3/2022
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair was completed on schedule & it looks great.