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Real Reviews from VERIFIED CUSTOMERS
Cheryl O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you guys so much for your undivided attention toward repairing my Nissan..
8/17/2017
Alexander M. VERIFIED CUSTOMER
Vehicle Make : Honda
Couldn't be happier. Excellent service
8/16/2017
Manuel D. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was with the repair shop almost 20 days. When we got the first estimate shop knows we need to replace the mirror. But on the last day only the mirror has been ordered and replaced.for that reason again you guys made me wait one more day with rental car. When i talk to the insurance agent they said its only 4 days work. But it takes almost 20 days work. For these days I paid for the rental car from my pocket. First they said car will be ready on 22 july, then they said by 4 of august. Again they promised 9 of august. So i came from Maryland to pick my car still its not ready and they said now only the work started. So I wait here in New Jersey two more days. I couldn't go for work on 3 days because of this reason. So when i called on 11 august they said today they ordered mirror and it will be coming tomorrow. Again one more day.. My friend suggested this shop for repairs. But am never happy or satisfied with the service provided. I guess if I suggest someone also I might say my story to them also. Thank you.
8/13/2017
Dana M. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing results. Mike and Chris and were able to restore a very badly oxidized black Elenent to a beautiful finish. Excellent customer service from beginning to end.
8/12/2017
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very pleased by the customer service and the very good work that was done. I was told a specific day and that expectation was met . Everyone is very friendly in this place
8/10/2017
Kawal W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have to bring my car back both Fender Linings are not put on properly to coming off
8/8/2017
Tamika M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you guys and gals for everything. The service was explained in detail, all my questions were answered professionally, My car rental experience was fast and efficient. My rental was ready and prepared by the time i filled out my paperwork. My car looks as if I just brought it! Thanks once again for excellent service!
8/8/2017
Elizabeth F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Not only did they fix the car well and quickly, but the car wash was unexpected and excellent. Everyone was really nice. If I ever need an auto body again, I will definitely go to east coast collision. Thank you so much!
8/2/2017
Glenn R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job Thank you very much
7/31/2017
Michael T. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a excellent job on my hood and bumper..thanks guys....
7/26/2017
Bibi R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciate what u did to my car it was well taken care off. Thanks to your staff job well done. Ramjohn.
7/23/2017
**** J. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys were great and have a lot of patient with your customers, and you explain everything well. It was a great experience.
7/19/2017
Doreen A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Got Bless East Coast!!!! I got my car back, like brand new besides the miles.. Very customer service friendly..,
7/19/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Buick
They did a perfect job thanks so much East Coast Collision!
7/16/2017
Roxbary L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Better estimate of when the car would be done
7/15/2017
Sheila Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am elated with the customer service I received. I am even more elated at the outcome of my repairs. I appreciate the express service from your mechanics as well as taking the time to clean my vehicle. I hope you continue to provide such extraordinary service to your customers!!! Special thanks to Henrique Felix and Mike Rojas, great team of workers!!! Thank you S.Younger P.S. I don't know the name of the young lady (not the receptionist)who courteously informed me that as soon as the final inspection was completed, my car would be ready. JOB WELL DONE, THANK YOU If the opportunity presents itself, I will highly recommend East Coast Collision.
7/15/2017
Roberto R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tiene un buen trato como sus clientes y buena atención
7/14/2017
Naicy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Service. Very nice staff
7/14/2017
Linda P. VERIFIED CUSTOMER
Vehicle Make : Acura
My bumper still had a dent in it so I will have to return to have it repaired again
7/11/2017
Iranda H. VERIFIED CUSTOMER
Vehicle Make : Ford
Took longer than expected. However, I was completely satisfied with the results. Great job! Thanks, I'Randa Hampton
7/1/2017