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Real Reviews from VERIFIED CUSTOMERS
Marc H. VERIFIED CUSTOMER
Vehicle Make : Lexus
There is a whirring sound emanating from the right back driver side...I will need to take it back in for further review next week, when I am back in town after the holiday. Thank you, Patti Heinig ****-****-xxxx
7/3/2018
Steve D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Rear view camera not done correctly
6/21/2018
Sara P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Easy to work with and job well done!
6/19/2018
James W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Under promised and over delivered. Great crew there, very professional and your system is very good. Great job Will! Thanks to all
6/5/2018
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Was really happy with Devon keeping us updated on progress
6/1/2018
****N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent as always
5/30/2018
Erica M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will was very helpful and answered all my questions and concerns. He kept me up to date on all my vehicle repairs. Overall great service and hands down to the staff there who contributed in repairing my vehicle. Love it!!!!
4/26/2018
Maurice W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Will did an excellent job explaining the process and keeping me updated. When I came to pick up my vehicle Will was helping another customer via phone. So another associate Andre helped me with my walk through. Andre was very personable. The repairs were completed in a timely fashion and my ES looked great. Knowing that the repairs comes with a warranty puts my mind at ease. Thanks
4/7/2018
Kay F. VERIFIED CUSTOMER
Vehicle Make : Lexus
We love Sewell and appreciate their prompt and excellent service on our Lexus recently. Thanks SO much! Kay F
3/28/2018
Sherrye V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Will Lowery, my lead adjuster and Cynthia Rivera assisting made sure I understood the repair process well enough to be patient. I was in conversation with Will the most, and he was knowledgeable, kind and thorough. I was already relieved that my car repairs were being done through Sewell, but I made it through easily because of Will’s excellent customer service. Thank you.
3/23/2018
R R. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always, the accident notwithstanding, it was a pleasure having Sewall repair my vehicle. Stephen, at the body shop provided outstanding customer service.
3/9/2018
Robert A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Love to have the messages and cordial messenger! Car was polished thank you!
3/9/2018
Laneshwea G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for the timely and great repair
2/21/2018
Kacey H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you
2/12/2018
Brianna M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Will Lowery was attentive and supportive in helping me through the repair process at the collision center. I was updated thoroughly and throughout the repair process through the text message communication option. The dealership service department was very efficient in providing a service that was also needed in addition to the collsion repairs. Thank you for a smooth and easy vehicle repair process.
2/9/2018
Wendy W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Amazing service as always! The service at Sewell Lexus is a tough act to follow for anyone. I will never choose another dealership for any reason! The customer service is always second to none!
2/8/2018
Michael K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Another excellent experience with Sewell Lexus!
2/7/2018
Doris D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent !!
2/7/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Devin was exceptionally attentive, he listened to my concerns, and he appeared to be very concerned about what I wanted. Your two ladies at the front desk were attentive and not put off about a what my concerns were. I congratulate you on your service to your customers such as me.
1/27/2018
Gary T. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was the best customer service from start to finish . Wonderful Will always kept me updated n even taught me how to change the data read out cliock. The two women at the front desk always greet you and make you feel welcome ! Have a seat while they find your advisor. All 3 should get a raise or bonus ! My best, Cindy Turner
12/15/2017