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Real Reviews from VERIFIED CUSTOMERS
Linda L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great! Customer service was awesome!
8/31/2024
Leann M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am completely satisfied with the work that Hall’s Auto Body did on my vehicle.
7/24/2024
Jess S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you giving me timelines for repairs and holding true to them.
7/6/2024
James F. VERIFIED CUSTOMER
Vehicle Make : Ford
They didn’t start on it on the appointed day, so it wasn’t ready on time, but the work was excellent.
7/6/2024
Debra D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent, trusted service. So good about answering my questions, working directly with insurance. I always mention Halls when I learn of someone needing body work.
6/23/2024
John W. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very satisfied with the quality of work. But I feel the timeliness and/or communication could use improvement. The original repair estimate was one week, but it actually took 3 weeks. I'm fine with that, but each day my wife called, she would always be told "it should be ready tomorrow..." Again, if proper repairs are going to take 2 weeks, that's fine, ease just tell us that.
5/11/2024
Brian M. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall I am very satisfied with the work done. It looks very nice. Just me personally I like to be in the loop on progress or hiccups. I wasn’t. But as stated the work done is solid and I would go back.
4/27/2024
Anna S. VERIFIED CUSTOMER
Vehicle Make : Dodge
They repaired my daughter’s truck in a timely manner and did an amazing job on repairing damage.
4/6/2024
Gavynn G. VERIFIED CUSTOMER
Vehicle Make : Audi
Good experience, fast and excellent work the only complaint is they triggered my airbag light to come on and did not reset it before I picked the vehicle up.
1/31/2024
John M. VERIFIED CUSTOMER
Vehicle Make : GMC
Amazing doesnt begin to describe the work. I will only trust Halls if here in need again. Thank you for the superior work!
1/31/2024
Eddie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The estimate on my car was done in March 2023. The car didn’t go into the shop till September 2023 and I didn’t get my car back till November 30, 2023. I called multiple times to check on the status of my vehicle because I was using another vehicle that cost me over $600 in fuel while I was waiting for this car to get finished and all they did was take $250 off my $500 deductible which I think they should’ve erased the whole deductible. Very sad even the USAA adjuster called to find out what the hold up was , very disappointing never use this shop again
12/7/2023
Eugene C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Just took so ong
5/17/2023
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you so much for all that you do.
1/30/2023
Sandy S. VERIFIED CUSTOMER
Vehicle Make : GMC
I already did the survey—great job.
1/28/2023
James W. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great and works well!
1/14/2023
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you very much. The truck looks great.
8/25/2022
Alexandria Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No call needed. Communication was the problem. Lack of communication on the status of my vehicle. When my husband checked on my car you had no idea where the keys were or what vehicle? Really, not what I call customer service. Maybe have a better organized office and contact customers at least weekly or bi-weekly on the status of their vehicle.
7/30/2022
Bonnie H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was super friendly and made sure I was updated a long away. There was a slight issue that wasn't Hals fault but they made sure it was corrected Asap
1/7/2022
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work on my truck. Prompt service . First class body shop.
1/5/2022
Craig W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fast,amazing service and a perfect job. Car looks new again.
9/6/2021