Fred at Waterford Collision made the entire repair process very easy. They called shortly after I spoke to my insurance company to schedule an appointment for the next day and were able to get my vehicle in right away. Fred clearly explained all the repairs that would be done to my vehicle and an estimated completion date. The vehicle was completed ahead of schedule and I am happy with the repairs. They even cleaned the entire vehicle inside and out even though the damage was only to the outside rear of the vehicle. My daughter even commented on how clean the truck was. Great Service!
3/2/2019
Michael S. VERIFIED CUSTOMER
Vehicle Make : GMC
Fred was excellent! He kept us updated through out the process.
2/23/2019
John F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Tom and the team did an amazing job with my 2014 Dodge Dart. It looks brand new after a deer collision. They completed the work ahead of schedule, and made the whole experience pain free. Thank you Tom and Waterford Collision.i would give 5 out of 5 stars for the great job!!
1/18/2019
William D. VERIFIED CUSTOMER
Vehicle Make : Honda
Fred was great to work with. Very good customer service! Waterford Collison did a great job repairing my car.
12/21/2018
Connie S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service and great job on the repair
11/27/2018
Brian K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was a pleasure working with Fred,and excellent job on the car and will be back if I ever need my car fixed again.
8/30/2018
Ryan L. VERIFIED CUSTOMER
Vehicle Make : Ford
Efficient.
6/5/2018
Adam L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional, courteous and kept me informed at all stages. I would recommend Waterford Collision to anybody!
4/7/2018
Laura O. VERIFIED CUSTOMER
Vehicle Make : Dodge
From start to finish we were treated well. Communication was clear and often. Highly recommended.
1/19/2018
Martin K. VERIFIED CUSTOMER
Vehicle Make : Buick
They kept me very informed and did a good job fixing my repair and had a loaner also available for me at a good cost. They were nice people and if I every need to have a repair done again I will return.
1/10/2018
Christine S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was confident knowing my jeep was being tended to by very kind skilled professional guys with integrity. When jeep was picked up, once again, Waterford Collision came through for us. So very pleased!
12/23/2017
Steven W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Our service was very professional. We were treated as if we were part of the Waterford collision family. All communication regarding the repairs needed and completion of the repairs were super! Waterford Collisions outstanding customer service is something we rarely experience anymore. Kudos to a job well done!
11/6/2017
Dennis Z. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Vehicle looks great! It's not possible to see that there was an accident. The team did an excellent job with the repair.
communication through the repair process could have been a little better, as delays were not explained through the automated status system. Appreciate the periodic emails, they just don't have any detail.
11/2/2017
Carrie D. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly, explained the procedure, great email communication!
8/9/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was done in time for me to be able to go on our vacation. Thank you so much, it looks great!
6/28/2017
Jeremy . VERIFIED CUSTOMER
Vehicle Make : Jeep
This is a wonderful company to work with. They had a courtesy car for me and everything. They felt with everything and made everything a breeze. I felt like it was just too easy! I would definitely work with Waterford collision again!!!
6/16/2017
**** W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The loaner car that we were given was very dirty. It had tons of dog hair all over the inside. Other than that we are satisfied.
6/13/2017
Joshua K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fred was great! He kept me informed and got me a loaner!
4/8/2017
Cheryl T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am very satisfied with the work you did on my jeep. And how you where able to do it in
4 days. I would recommend you. Thanks again
Cheryl T