Daniel and the team at Toyota of Irving did a great job of repairing my Tundra!
7/7/2018
Whitley S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I want to give a special thanks to Daniel at Toyota of Irving. He called me multiple times to keep me in the loop and up to date on my vehicle repair timeline. I truly appreciated his kindness and patience with me as I kept asking him questions about the process. He even made sure I got my vehicle back as quickly as possible because of the small window of time I had available to pick it up. I will recommend this location to everyone but especially to Daniel because good service is hard to find and needs to be appreciated.
7/7/2018
Billy W. VERIFIED CUSTOMER
Vehicle Make : GMC
After I picked up truck and left I noticed that the handle that goes on roof in driver rear was laying in the backseat. I went back and they installed it immediately. There is some residue on the outside of the windshield that I’m guessing was used in the process of PDR.
7/4/2018
Kelly G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service team!!
6/28/2018
Jung Sun. VERIFIED CUSTOMER
Vehicle Make : Toyota
Daniel was awesome! He was very professional and took care of me very well. I would definately come back again! Thank you Daniel.
6/25/2018
Gina T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and they were willing to answer my many questions
6/23/2018
Efren R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ecxelent job and great customer service!
6/19/2018
Roseann R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for making this experience as painless as possible. Ryan Gould was a pleasure to work with. My car looks great - like nothing ever happened.
6/16/2018
Mary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was courtous and patient
6/2/2018
Javier D. VERIFIED CUSTOMER
Vehicle Make : Toyota
All the people is nice and kind,and I really like the job they do in my vehicle
I'm satisfied with it.
TANKS !
5/30/2018
**** R. VERIFIED CUSTOMER
Vehicle Make : Toyota
repair work was perfect
5/27/2018
Henrietta T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate how Daniel worked with us. The car looked
awesome when picked it up. Rental people were a big
help. Thank you great job
5/24/2018
Tania S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was quick and efficient. I was inform at each step of the repair process and was notified as soon vehicle was available. They even help me direct me with Enterprise for my rental. I will strongly recommend them.
5/20/2018
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great place and team was a great experience the whole way through. Will highly recomend!
5/17/2018
Miguel R. VERIFIED CUSTOMER
Vehicle Make : Toyota
All its very good ????
5/16/2018
Orlando F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am not satisfied with the work since the interior lights of my toyota now do not light. Today i went and report it .i need a quick response.
5/3/2018
Ana H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I can’t say that I’m happy with the service I was provided.. I will honestly consider going else where if I ever have an issue with my Tacoma
5/2/2018
Jeffrey Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Missed promised deadline. Twice.
Cost me extra funds because you didn’t extend car rental with insurance company as was promised.
Never called once to tell me car would be late.
Never called when car was ready.
When I called I was just told sorry your rep is not in the office.
So when a rep is out you guys apparently shut down customer service?
Lousy excuses and screwing a customer out of money because of your inactions is unacceptable. I should have known you had no responsible management on my first visit. But what do I expect when the receptionist is either on her phone texting and eating every time I’ve been there. The least of her concerns are helping customers.
I had to ask her twice on the phone to speak to a manager in Alec’s absence.
When I came to pick up the truck, I had to wait for her to finish her food before she would call a manger to come assist me.
5/1/2018
Joyce F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was excellent
4/28/2018
Zachary R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Daniel was extremely helpful and got the repairs done in a timely manner