CARSTAR Jordan Road Collision

Everyone at carstar was extremely helpful with each step of the car process and was very knowledgeable in explaining what was happening, if there were delays and the explanation for those delays. I could not have asked for a better team to work with then everyone I met at carstar. 11 our of 10 every step of the way. Thank you everyone! Suann D

I have trusted Car Star fora long time. They have always done outstanding work.

I’m such a fan of the Carstar at 15324 E Hinsdale Dr in Centennial, CO 80112. They’ve repaired 2 of my cars. When my 2014 Nissan Rogue got hit by another driver without insurance, I was frustrated about having to pay the deductible for my repairs. After I saw how incredible the car looked when it was fixed though, I knew I brought it to the right place. I’ve been back to the same location several times because of that. When someone backed into my 2015 Infiniti Q50, there was no doubt about where I wanted to take my car to get it fixed. And this time the offending party was insured. I never worried. I knew Carstar would have me fixed up and looking new again in no time. Most recently when I used Carstar, it was a pretty unfortunate incident, but I knew they could help, and they did. I was doing a lot of highway driving for a job. At some point a rock or something broke the trim around the grille on my car. Frustrated about how it would fling in the wind when I drove sometimes, I tried to repair it myself and discovered I needed a whole new grille. Once I got the grille, I discovered you have to take the whole front bumper off to install it. I knew I needed Carstar again. And like always, they came through. I’m grateful they have worked so well with me over the years, and plan to continue our relationship as the need arises in the years to come.

Very efficient, friendly and courtious.

My experience was great! Everyone is friendly, informative and provided awesome customer service. I will gladly be recommending Carstar to others!

Was in constant contact with us almost every other day! Great customer service!

The repair was completed well and timely and I was kept informed of progress all along the way

Again - it was a communication issue with the front office staff

Everyone was friendly yet professional and kept communicating with all step of progress. Timely, efficient snd it looks great. Your people were fantastic to deal with. Thanks

Everyone was professional and seemed to really know their stuff. We did have frustration with confusing/conflicting information and delays, but that seems to have been on the part of the insurance company. Thank you!

The updates were great the customer service was great. However since getting my car back my windows don’t roll up or down correctly and I just had to replace my battery as well. Once getting my car back it has been problematic.

Waiting to hear back on scheduling for repairs still needed and window replacement due to damage incurred while car was at the shop (passenger window).

Great communication on progress of the repair.

Was very stressed as my 16 year old was hit and the staff at Jordan Road were so helpful and stayed calm and helpful.

They did a great job!

You didn't repair my car, you sent it across town!

Although the car was totaled by the insurance, working with your company was the best part of the experience. Good communication, friendly, knew what you were talking about.

The only issue was I was expecting something like two weeks and it took one day to complete. I would have skipped the rental car and the other stuff had I know it would be a day.

I felt that my car repairs were in good hands and CarStar wanted me to be satisfied with the results.

Terrible experience, Quality control is a literal joke at this location. Our fleet of over cars will never use car star again under any circumstances. The manager at this location has a lot of training and customer service to complete. Between insurance fraud and terrible service. This branch won’t be open much longer