Everyone was very nice and helpful! I also received consistent updates on my vehicle. Thank you! Highly recommend and very satisfied with the service received.
10/14/2023
Levester L. VERIFIED CUSTOMER
Vehicle Make : BMW
Friendly courteous and helpful.
10/12/2023
Julia O. VERIFIED CUSTOMER
Vehicle Make : Ford
Very easy process and communication was amazing! Very kind employees
9/29/2023
Timothy Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
had leaks after the repair, but they were fixed the following day.
9/28/2023
Anthony P. VERIFIED CUSTOMER
Vehicle Make : BMW
The customer service was great, everything else was very bad. The repair was done so poorly that I wish I hadn’t had it fixed in the first place.
8/18/2023
Bette H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service!
8/10/2023
Jeff D. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was good worked on the car, but a lot of issues and communications between your adjuster at CARSTAR and the insurance company. I feel there was a complete breakdown and procedures to get the car done in a timely, and after this manner as me the client.
7/21/2023
Chris J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication and great work
6/25/2023
David R. VERIFIED CUSTOMER
Vehicle Make : Acura
Great communications, although I was not aware during the repair process of the extent of supplemental work required. Obviously all work was approved by my insurance company so my cost was unaffected, but it would have been helpful to include supplemental claims above and beyond the original estimate with your updates. A couple items (cargo compartment lid and cargo area mat) were inadvertently not replaced before car was picked up so another trip was needed to retrieve those. The actual repair appears to be high quality and that is the most important part of my experience. I would recommend Carstar to others and would use Carstar again.
5/20/2023
Otto I. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied. Kept me updated on status of repairs and expected completion date. Review would warrant a five star rating!
5/13/2023
Jon N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Fast friendly service with a smile
5/5/2023
Manuel P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication and did great work.
4/14/2023
Bruce P. VERIFIED CUSTOMER
Vehicle Make : Nissan
excellent customer service
3/18/2023
Walter M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff at Jordan Road were professional, courteous, and answered all my questions before and after the work was completed. They arranged a rental vehicle from start to finish which is a great additional service I was not expecting but was really grateful. The vehicle was repaired exactly as estimated and documented and looks fantastic. Thank you Car Star, Matt, and the rest of the staff.
3/17/2023
Brian J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I've already done the surveys. You already have the information.
2/22/2023
Ronald &. VERIFIED CUSTOMER
Vehicle Make : Honda
We were treated with respect and kept informed throughout the process.
Thanks for a job well done.
1/28/2023
Scott G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Job well done! Quick and efficient.
1/28/2023
Carolyn W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Have had our car back a week. So far no issues with the repairs that were done.
1/26/2023
Marc &. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
I already responded. I also did a review for you on Google. How many times do you want me to review you? I was very pleased with your service and complimented the team. Would not hesitate to come back.
Thank you.
Marc Loewenthal