Ended up paying over $200 for a part broken by CarStar during the assessment / estimate. Absolutely a poor call by CarStar! That said, I will never use CarStar again.
5/16/2020
Kevin R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Team had fantastic communication in what to expect and the time line for various parts and work to be completed.
5/16/2020
Susan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I felt the whole staff was looking out for me! Quick appt for repairs, dealing with insurance, rental setup, updates, answered numerous questions, dealing with rental car afterwards. Car looks and runs great! I would highly recommend your services!
4/28/2020
Larry S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Impressive customer service. I will recommend you.
6/30/2019
Denna S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Loved the daily emails with updates and the Midas touch throughout the process !
6/20/2019
Tony And. VERIFIED CUSTOMER
Vehicle Make : Subaru
Lack of clear communication regarding when the car repairs would be be finished. I was told for three weeks that it could be done by the end of the week; there was no contact from Carstar with any update- I had to call to get any information. Employees were always courteous.
6/9/2019
Sandi S. VERIFIED CUSTOMER
Vehicle Make : Subaru
You kept me updated on my car’s progress throughout the process. And Russell explained when something came up with my repairs that were unforeseen.
5/25/2019
Donald D. VERIFIED CUSTOMER
Vehicle Make : Buick
Carstar Jordan Road is complete. Every attention to detail is done. You can expect but when your car is done it is finished.
5/25/2019
Linda W. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looked great and the repair was well done. You did a terrific job in the clean up of the appearance of the car both inside and outside.
5/22/2019
Narasimham P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service from estimation to job intake to completion including working with the insurance company, car rental agency, and daily updates during the job. Will recommend and choose CARSTAR for future needs.
5/22/2019
Jose B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Really nice folks, friendly and helpful
5/17/2019
Terri E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Appreciate the daily message. Liked that the car was done on time. We will refer you to friends and neighbors.
5/16/2019
Keith A. VERIFIED CUSTOMER
Vehicle Make : Audi
They left my passenger door latch unhooked. Paint job was very good.
5/16/2019
Jess U. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was taken care of in a timely manner
5/14/2019
Jeaessa J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Overall, I satisfied with the service.
5/10/2019
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
So far so good. Thank you so much for asking and your help.
5/3/2019
Scott S. VERIFIED CUSTOMER
Vehicle Make : Honda
Leah was great to work with and kept me informed. I'll be bringing my other vehicle down there in the future, my tundra pickup. Thank you!
4/27/2019
Karen S. VERIFIED CUSTOMER
Vehicle Make : GMC
I liked your frequent email updates on my car. The cookies were a nice touch.
4/27/2019
Carolyn T. VERIFIED CUSTOMER
Vehicle Make : Honda
I love Jordan Road Carstar. I’ve had my car hit 4 times now. While that’s not an ideal situation, this Carstar made each one a positive experience for me. While I hope I don’t have to take my car in for repairs again, if I do I’ll choose Jordan Road Carstar and won’t go anywhere else. They are wonderful!
4/27/2019
Mark S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work and communication throughout the process. You made everything very clear and simple. Thanks!