The attention to customer satisfaction and open lines of communication was quite remarkable.
1/22/2015
Christopher V. VERIFIED CUSTOMER
Vehicle Make : Subaru
The e-mail updates was very good. There was some confusion on the first ready time for picking up the car. The car had a last minute of the day problem on Friday, Jan 16th with an leaking transmission hose connection. The car was ready for pick up on Jan 20 about 4:30 PM. George was very good in explaining everything and the car looked great. Things can happen at the last minute. Thank you for a very good repair service.
1/22/2015
Lester P. VERIFIED CUSTOMER
Vehicle Make : Honda
**** Collision Representative Richard Dollens was supurb. He constantly communicated car status. The car repair was impeccable
1/22/2015
Guy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good job. Will use again if needed.
1/21/2015
Barbara K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Friendly people who seem to work as a team.
1/19/2015
Helen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and friendly, did a great job. I haven't been happier with any kind of auto shop.
1/19/2015
Robert G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mindy and Marcus were great.
1/19/2015
Paul S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always a pleasant experience. Great people, great service.
1/18/2015
Alfred W. VERIFIED CUSTOMER
Vehicle Make : Volvo
The customerservice was great and very pleasant. Great job on the work too. I will recommend that others should use you for sure.
1/17/2015
Camera G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was great
Very helpful people Richard especially
Email updates fine but they did contradict on time
1/15/2015
Richard M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car looks beautiful. It looks like it's brand new again. Thank you for the great work and quality control. I definitely don't mind the slight delay after seeing the final product. Cheers!
1/13/2015
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car looks wonderful, and the entire experience mostly ran like a well oiled machine. It would also have been okay that the car wasn't in the end ready the day/hour it was promised if I had been notified a bit earlier than I actually was. Thanks for fixing it so beautifully! And also thanks for having the car delivered to me at home - that was quite a treat.
1/13/2015
Juanita B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so so much for a awesome job. My car was done in a timely manner, and the TEAM is OUTSTANDING! Thank You!
1/9/2015
Jason S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was perfect
1/6/2015
Sachinkumar S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It's a good quality of works.
1/3/2015
Darius S. VERIFIED CUSTOMER
Vehicle Make : Buick
I am completely satisfied with the repair work. The car looks as though it was never in an accident. The only problem is that I still do not have the final paperwork showing exactly what was done and a certification that there was no frame damage to the vehicle.
1/1/2015
Wei S. VERIFIED CUSTOMER
Vehicle Make : Toyota
completed in 2 days, 5 days earlier than estimated. shettle drivers to and from residence very nice. recetionists very warm and professional. thanks to all!
1/1/2015
Dellla M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service the whole time in getting my vehicle repaired. Thank you for your prompt and excellent service.
12/31/2014
Troy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
****'s was a very good choice
12/31/2014
Karen F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very easy, smooth experience from beginning to end. All of the staff were professional, helpful and nice. Thank you!