Cornelia and Angela are the two I believe I worked with directly and they were fantastic. Thank you for working with me and being patient! And thank you to the mechanics and the hard workers who directly worked with my car. This was my second experience with you guys and I appreciated every bit of it.
11/13/2018
John T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was courteous. Good service.
11/11/2018
Shiloh W. VERIFIED CUSTOMER
Vehicle Make : Nissan
George was awesome!
11/10/2018
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciate the company keeping me informed on the progress of my car repair. The people that I was in contact with were professionals. Thanks a million! Have a good n. Safe holidays ahead.
11/7/2018
Shay B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The texting on the progress of the car was very reassuring and proactive. The staff were friendly and transparent with their updates. The coordination between repair team, insurance, and rental car service is a real advantage to me as a working person sorting out an accident. I am very impressed with your service and will happily suggest my friends to come to you. Keep up the great job!
11/7/2018
Edward C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you.
11/6/2018
Josh W. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys were a pleasure to deal with and thank you for the great communication and making this easy and seamless!
11/2/2018
Eve H. VERIFIED CUSTOMER
Vehicle Make : Honda
Bad customer service. Car promised a such time and not getting until a moth later.
10/31/2018
Calvin B. VERIFIED CUSTOMER
Vehicle Make : Honda
All looks good. Thanks
10/29/2018
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Dashboard alarm is on since the repair and I am not able to turn it off
10/21/2018
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole staff from front end to back end was very professional and courteous. Cornelia was amazing.
10/19/2018
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had a wonderful experience. Everyone was very nice and the work was done quickly and done right. I would definitely recommend Browns Collision to anyone who needs repairs done right and in a timely manner.
10/15/2018
Sherry B. VERIFIED CUSTOMER
Vehicle Make : Honda
It is not ****'s fault that the parts took so long to come in but I was not expecting it to take a week to fix minor ($800) damage to my bumper. My dissatisfaction is not with Geico, Enterprise or Browns but with Honda itself.
10/15/2018
John P. VERIFIED CUSTOMER
Vehicle Make : Honda
Th whole experience was very impressive!! From Geico calling only two hours after the accident till I picked our car up, everything was top notch including the rental car experience.I appreciated all the text updates too! Your customer service was excellent! Thank you, John
This is the second time I've had to bring my car to ****'s, and both times I have been thoroughly satisfied with the outcome! Thank you all. You do a wonderful job!
10/12/2018
Thyrza M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Joyce Wheeler was the perfect mix of efficient & friendly.
The texting service needs work. I was bombarded with texts. Some gave misinformation. I won't sign up to get texts if I require service again.
10/11/2018
Marc S. VERIFIED CUSTOMER
Vehicle Make : Honda
my car now has a knocking sound that was not evident when i brought the car into the shop. the serviceman was unable to identify the nature of the problem and will be looking at it again tomorrow.
10/11/2018
Jeanette D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. Friendly staff. Made a lousy process easy!!! Thanks