The enterprise car rental employee needs help. They should have had the car there on site. Also there was a 30 min. wait to be interviewed by him. **** was all good.
5/22/2015
Patricia V. VERIFIED CUSTOMER
Vehicle Make : Subaru
George was wonderful to work with!
5/21/2015
Menuka M. VERIFIED CUSTOMER
Vehicle Make : Honda
We thank all the members who helped us. Thank u all.
5/21/2015
Mahjabeen M. VERIFIED CUSTOMER
Vehicle Make : Honda
I've always had a good experience at ****. Jared was very helpful and even got my car fixed a day early since I told him I was paying for rental out-of-pocket. Excellent service!
5/21/2015
Susan F. VERIFIED CUSTOMER
Vehicle Make : Honda
The attention to excellence was very evident. George was not satisfied with the paint on one of the doors so he sent it back to be repainted. That resulted in my car being with you for another few days but I very much appreciated it as the car looks perfect.
5/20/2015
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Richard Dollens is awesome. Great customer service!
5/14/2015
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone we interacted with was professional, helpful, and courteous. We were very pleased with the process, communication, and results. Hope we don't need to come back, but if we do, we will!
5/14/2015
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was timely, and all the people I worked with were very friendly and accommodating. I would use Browns Collision center again.
5/12/2015
Mary M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service on my Jeep was great. The day I dropped it off, was not. I rode in with the towtruck driver, he told the woman setting in the room to the right that he had parked it out back. I waited for the enterprise person to come back from wherever she was, went to get my rental, came back, and asked where my vehicle was, I was told it wasnt even there. This kinda threw me off guard because of what the tow truck driver has stated to them. I told them yes it was that it had been dropped off and was told they had no idea, the conversation went south from there. I will take responsibility for becoming heated, i had just been in a accident 2 hours prior, but what happend and what was said to me showed me incompetence. I did call my insurance company that day to make sure that where i was leaving my vehicle was ok due to this.
5/12/2015
**** G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you Richard for keeping me informed and replacing my rear reflector.
5/12/2015
Truman T. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was friendly, knowledgeable and most assured, how and when my vehicle would be ready. Geico's Rental service is 2nd to none and I want to commend Brian, Amanda and the Enterprise lady for their hospitality........THANK YOU!
5/6/2015
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly and helpful !!
5/6/2015
Karen Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very kind and easy to work with. Thank you so much!
5/6/2015
Emliy S. VERIFIED CUSTOMER
Vehicle Make : Scion
Great job!! It was a nice surprise to have my car cleaned inside as well.
5/1/2015
David R. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding customer service and daily status updates left me completely satisfied!!!
4/30/2015
John N. VERIFIED CUSTOMER
Vehicle Make : Toyota
George and Stan went out of their way to be extremely nice. Plus the body work was an extremely good job at a reasonable price. Thanks so much!
4/30/2015
James R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
4/29/2015
John L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Cleaner than when I brought it in to get a new bumper. Super friendly staff. Great hours; no inconvenience whatsoever - even gave me an excuse to get Chick-fil-a breakfast!