I was very happy with the service from start to finish. Your receptionist was very thoughtful and quick. Jared explained what was to be fixed and answered my questions. My car was completed on time. Thank you for the great service.
6/27/2015
Vicki R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not ready when promised and issues that I am not happy with
6/26/2015
Defaru G. VERIFIED CUSTOMER
Vehicle Make : Ford
Good jobs thanks
6/26/2015
Rachel P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied with the work. Appreciate that I was given progress reports. Work was completed much earlier than expected.
6/26/2015
Sarah H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for getting my car back to me in such a timely manner! I appreciated the updates and the attention to detail that you provided. Hopefully I will never be in a crash again, but I know where my car will go if anything else happens.
6/25/2015
Nancy R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Travis was very accommodating and did a great job.
6/25/2015
Glenda T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well organized processes from start to finish which made it extremely easy for me. Great communication...appreciated the updates via text messaging. Very courteous and knowledgeable staff. Work completed was beautiful! My thanks!
6/25/2015
Charles K. VERIFIED CUSTOMER
Vehicle Make : Toyota
great job and kept me informed
6/24/2015
Emily A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told my car would be ready when it wasn't! The lack of communication was very apparent and it didn't make me feel like my car was in good hands. This was disappointing because I picked this collision center when I was in an accident thinking it would be in good hands. Also the staff doesn't seem to be sensitive to their customers emotions/feelings when they are upset. I had just been in a car accident and I felt the workers were more interested in getting my paperwork and my money rather then making me feel that my car was in good hands. The one positive I took away from **** Collison was dealing with/talking to Tibs. He was understanding and companionate and seemed to genuinely care about the difficulty I was going through with my car.
6/24/2015
Mona R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Picked up vehicle today 6/23/15. Looks like really nice workmanship. Very pleased with speed of repair and service. With the exception of the two hour wait for a rental vehicle on the day I dropped it off, the experience has been very good. Would recommend to others in need of repairs.
6/23/2015
Isaac G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
6/22/2015
Heather F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car is still broke - the blind spot detection system is not working and doesnt even appear to be connected. So that means I will have to make the 190 mile round trip and miss work to boot. The shop is closed on Saturdays so I cant even call to resolve this til Monday.
6/20/2015
Tracey H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very helpful and friendly employees.
6/18/2015
Harriet G. VERIFIED CUSTOMER
Vehicle Make : Mercury
Jared (ext 2) was always willing to stay in contact w/ all parties involved (insurance, finance, dealership, & myself).
Repeat customer & highly satisfied!
6/16/2015
Lauren A. VERIFIED CUSTOMER
Vehicle Make : Subaru
no complaints at all! great from start of process to finish.
6/14/2015
Angela S. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick and nice to work with!
6/14/2015
Lynette M. VERIFIED CUSTOMER
Vehicle Make : Honda
Do not text me.
6/12/2015
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job on repairs and very timely service.
6/11/2015
Samuel F. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job! My damages were much worse than we thought at first and they kept me updated with the progress. Richard was so nice, helpful, and friendly. Thanks so much. My rental was also very nice and fit our family's needs perfectly. Seamless, pleasant experience.