I called shortly after picking up my car yesterday morning about a loose gasket in my sunroof and still have not heard back from anyone. It doesn't really mean I'm not satisfied with the work that has been done, but would appreciate a return call. Thank you!
1/6/2016
Zachary M.. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frequent email updates very helpful.
1/2/2016
Defaru G. VERIFIED CUSTOMER
Vehicle Make : Ford
Good jobs
12/30/2015
Timothy T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was contacted about a part that was superficial that frequently came loose by the mechanic. He gave me the option of leaving the part off. I really liked being given choice.
12/24/2015
Bernie G. VERIFIED CUSTOMER
Vehicle Make : Honda
Hood latching issues on delivery date and did not take vehicle home. A/C issues on 2nd delivery date noticed after I picked up. Returned next day for diagnostics and was put back in rental car. Vehicle was take to Browns Honda for diagnostics
12/18/2015
Kelli W. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great and I liked the email updates.
12/18/2015
Ann G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only feedback I have comes from my five-year-old son. He was sorry that **** collation does not have the same kind of playroom that **** Toyota has on pantops. If that is all the feedback I have, Please consider it an A. Marcus, Josh, Mindy, and Joyce are all assets to your organization.
12/18/2015
Angelina S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the kind of customer service I received at this facility; friendly,respectful individuals who are committed to pleasing the customer by providing answers to questions and prompt service as promised. There are few such customer experience out there. So thank you **** Collision center and thank you Jason for great customer service experience. I will definitely recommend your facility and come back again.
12/16/2015
Maria T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service
12/15/2015
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed with the caliber of work done on my car. The man in charge, Robert, was the best! He took the time I go over things with me and I found him to be very friendly, knowledgable and helpful!
12/13/2015
Brenda R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Job well done Thank you so much
12/12/2015
William M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Perfect!
12/12/2015
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything went well nothing to add.
12/12/2015
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice people to work with. Good work done on car. I did feel that the phone calls in addition to the twice daily emails was too much.
12/10/2015
Ethel J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very happy thank you alls
12/10/2015
Janet P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very friendly staff experience throughout the whole process. Kept me fully informed and completed the work on time. One stop service for repair and rental car was gratefully appreciated.
12/10/2015
Raymond K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Outstanding service and communication
12/10/2015
Jamesly C. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful job!! The car is so clean too!! Thank you so much!!
12/10/2015
Lawrence C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My only thought is although you are very through in the repairs, don't understand why it took three weeks??
12/9/2015
Mary P. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair took longer than anticipated, but I'm pleased that enough time was taken to do the job well. The scratch is completely healed and can't be seen. Good job! Mary P