Everyone was friendly. Someone always made sure they said hello to me. Repairs were done in a timely fashion. The email updates were great for keeping me informed.
I would bring my vehicle back to **** Collision.
4/28/2016
Kodimangalam R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. Thanks!
4/27/2016
Billie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was very good and all staff were extremely pleasant and helpful.
4/27/2016
**** R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was excellent from start to finish. The staff was friendly and knowledgeable and the finished product perfect. I would absolutely recommend **** to anyone in need of auto repairs.
4/26/2016
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was a disaster. The bumper had flaw when I went to pick it up. They said it was driveable, but I could come back anytime to have it touched up. So I took it on the highway and the liner and plastic guard underneath the bumper failed and dragged along the highway. The car had to be towed back to Charlottesville and I had to get a rental car company pick up in Richmond and then drive a rental car back to Charlottesville.
I am hopeful that the second time will be a proper fix.
4/26/2016
Kalli M. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs look great and were done in a timely manner. I will definitely use **** in the future.
4/23/2016
Anne E. VERIFIED CUSTOMER
Vehicle Make : Honda
Car repaired fine.
4/23/2016
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Honda
It took over a week to get a quote. The service hours were not very accommodating for people who work. The vehicle was supposed to be ready in 3 days and it took 4 days and they acted like it was right on schedule.
4/22/2016
Daniel V. VERIFIED CUSTOMER
Vehicle Make : Dodge
The job was done well and completed by the day originally promised. There were no surprises and I was updated along the way. The text message service was helpful. Thank you!
4/21/2016
Robert H.. VERIFIED CUSTOMER
Vehicle Make : Honda
George Lindsay did an excellent job repairing my CRV and returned
it when promised. Thank you.
4/16/2016
Steven N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, painless process, quality work, and entertaining email notifications!
4/16/2016
Christina H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was concerned about getting the loaner back to Enterprise so that was a negative. However, getting a clean car in addition to the collision repair was a wonderful surprise. It definitely built good will and customer satisfaction. Thank you.
4/15/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Travis and your employees did a great Job
Appreciate the emails about the repair progress
4/14/2016
Lloyd R. VERIFIED CUSTOMER
Vehicle Make : Volvo
All services were delivered as promised. Timeliness, repair quality, status updates were exceptional.
4/13/2016
Victoria A. VERIFIED CUSTOMER
Vehicle Make : GMC
I am pleased and very thankful for the excellent service provided. I would also recommend this business to others.
Job well done guys!!!
4/13/2016
Margaret R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am very happy with how my car looks and how easy it was to have my rental car ready for me.
4/12/2016
Kathleen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service at **** Collision exceeded my expectations. I was able to get an appointment on the same day I called. The updates were great and there were areas unrelated to the damage I was having repaired that were touched up. I was also excited to find that my entire car was cleaned up and vacuumed when I picked it up. I would definitely recommend this body shop to others.
4/12/2016
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scheduling worked fine and the repairs were done on time and well done.
4/11/2016
Zoe P. VERIFIED CUSTOMER
Vehicle Make : Subaru
i've had worked on at the **** collision center numerous times, and this is the only time I have been disappointed. Communication is extremely poor, and now I am standing outside the shop looking for the key to my car, which was supposed to be left me so I could pick it up after hours, and I cannot find it anywhere.