Jared **** was wonderful to work with. He made sure that everything was handled and my car looks great!
8/26/2017
Robert G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything handled very well.
8/25/2017
Russell S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent, could not be better - from the receptionist answering the phone to the estimators to the end walk around of the car. I would refer anyone to use ****'s. Having Enterprise rentals right there is great also and they have excellent service also.
8/24/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks brand new. Thank you!
8/22/2017
Brian O. VERIFIED CUSTOMER
Vehicle Make : Audi
Time will tell re the work bit process was efficient and well communicated
8/22/2017
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Courteous and professional
8/22/2017
Christina C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This is the second time that I have used Browns's Collision Center as a Geico policyholder. The service that I received in both instances was professional, extremely well done and timely. I would highly recommend them to anyone in need of repair work on their car as a result of an accident. They really have done a wonderful job one repairing the damages that my Mercedes sustained on two different occasions.
8/21/2017
Kaitlin H. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great that the team at **** handled everything directly with my insurance company. They made it an easy process for me to get my car repaired!
8/18/2017
Elaine T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went perfectly. My Honda looks great! And Megan was very helpful @ pick up.
8/15/2017
Mary F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work plan & communication system
8/14/2017
Audrey T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very smooth process thank you
8/8/2017
Kutlu S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks...
8/4/2017
William F. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciate the customer service at Browns. They went above and beyond to make sure that my car left in the best condition possible. Even though the repairs took longer than expected they kept me in the loop and made sure I received the proper parts to fit my vehicle.
8/3/2017
Fonda H. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was amazing ????
8/2/2017
Janell M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Robert was very nice and always answered my questions thoroughly. Below is the thank you note that I sent him via email.
Robert,
Thank you so much for all of your help and the great care that you took with my car. I really appreciate you answering all of my questions and helping me transfer all of my paraphernalia from on car to the other - especially catching my parking pass! I am so glad to have my car back and it's looking lovely.
thank you,
Janell
I'm satisfied with the appearance and work of the body of the car. However, the car is making a rubbing/grinding noise. We will have someone there take a look at that next week, as I was told to bring it back and it would be noted. On another note, I was a little bothered by the fact I was handed my key and told to go look at my car and see what I thought and then when done bring the rental key back in to my rental. My thought is someone should of took the time to come out and explain all things that was done and made sure me as the customer was satisfied.
The other things is having a rental, someone should have walked outside and walked around the vehicle and retrieved the rental keys.