This has been the best experience I have ever had with a collision center.
1/25/2018
Kristen S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone I dealt with was friendly, knowledgeable and helpful. Repairs were finished quickly & well. Thank you!
1/25/2018
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great work and done earlier than estimated! Thanks!
1/25/2018
Roland S. VERIFIED CUSTOMER
Vehicle Make : Kia
Professional from start to finish. Easy. I will recommend you to everyone I know. Thank you!
1/24/2018
Jenna V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Couldn’t have been easier. Thanks!
1/23/2018
Arthur S. VERIFIED CUSTOMER
Vehicle Make : Kia
The entire repair experience following my automobile altercation with a deer with the **** Collision Group was a delight. A warm greeting upon my arrival, timely and helpful updates throughout the repair period, and a pleasant delivery process when the repair was completed.
1/22/2018
Jeffery F. VERIFIED CUSTOMER
Vehicle Make : Honda
JARED was awesome; when State Farm made a mistake about the deductible we owed, he called them right up and straightened it out;
1/20/2018
Donnie W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great people to work with
1/17/2018
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your email update system is ludicrous and not for real. I think you're just going through the motions and the updates insult my intelligence - Potemkin updates.
What would have otherwise been acceptable service has been diminished to unacceptable.
I won't recommend you to others.
1/16/2018
Robin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
There is a seam that i am not completely satisfied with
1/12/2018
Barbara N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I just mailed a letter to **** Collision with bravos of happiness. I thank you for being so professional and caring.. You may use my letter for reviews on how great you all are. Barbara N
1/11/2018
Dean F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional
Welcoming
Friendly
Helpful
Kept me up to date with repair status
1/5/2018
Brian H. VERIFIED CUSTOMER
Vehicle Make : Audi
I dropped the car off on 12/17. I was assured it would be ready by 12/22 in time for the holidays. I was called on 12/18 and told the car would be ready on 12/19. I was called on 12/20 and told the car would be ready on 12/21. On 12/21, I was assured it would be 12/22. On 12/22, I was informed there were additional delays and it would be 12/27. I would not have dropped my car off if there was ANY chance I would not have it for the holidays. Almost $3500 later, I got a half washed car back. I'll go to the dealer next time.
12/30/2017
Leslie H. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair work is perfect. I could not be happier so thank you for a job well done!
12/30/2017
Robert F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated the regular updates, texted right to my phone. Everyone I dealt with at **** Collision was pleasant, professional, polite. When I mistakenly thought I had left something in my car, someone on the staff checked and double-checked for it. And the repair job itself was excellent. There’s no trace of the damage. The car looks great! Many thanks!
12/29/2017
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was more the Geico experience at Browns Auto.
The rental car was not ready when I got there like I was told-and we had to walk to enterprise to even get the rental car.
Not a huge deal- but if told it will take 20-30 minutes and we will have everything ready to go for you- rental car ready and all.
Very disappointed in the way this went.
12/29/2017
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very happy with the entire process at Browns collision center. Having geico, enterprise and the body shop in one location was extremely convenient. I will definitely recommend you to friends and family.
12/29/2017
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service! Everyone was a pleasure to work with, and the car looks excellent! Thank you all!
12/28/2017
Kathy L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My car was beautiful. Like it was brand new.
12/24/2017
Kenneth Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repeat customer. Consistently excellent work and timely