Repair to the plastic around the front seat doesn’t meet up tightly where the two pieces come together. The man told me they worked an hour on and it was the best they can do. I expressed my concern that it might not hold. He said if it did bring it back and they would see what they could do.
11/15/2017
Jay C. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott Pless, service Adviser keep me informed until the repair is complete. He is very helpful service adviser I ever had and I will refer friends and family and anybody I know to Service King.
11/11/2017
Janice P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done well, and I was kept aware of the progress in a timely manner. It made this experience much easier.
11/10/2017
Andrea D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work
11/9/2017
Angelo M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was totally satisfied with my local Service King repair shop. I was not happy with the erroneous email from corporate headquarters. They told me that my car would not be ready until 11/13/2017. I picked it today instead.
11/9/2017
Glenn C. VERIFIED CUSTOMER
Vehicle Make : Nissan
You did a great job finished ahead of schedule the car was clean and look like it had just left the show room????
11/4/2017
Annie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service king automatic update response system seem to be out of sync with the actual locations. Despite the minor inconvenience I am THOROUGHLY satisfied with the service done on my vehicle. I would highly recommend SERVICE KING COLLISION AND REPAIR.
11/2/2017
Jeremy M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Having someone call with updates, not texting estimated pick up ****.5 weeks past expected timeframe for work to be done. Having better communication would have made this better.
10/30/2017
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very disappointed in how the employees treated me and others I seen walk through the front door. They had very little respect for me as a costumer. They didn't care what I had to say, and continued to walk off from me as I was still talking. Mainly the older man that handled my damage report in the beginning, and also presented my truck to me when they was done with the repairs. For the most part repairs look fine, but I had a lot of white dust, and grimy residue left on the inside and out of my truck. It was VERY dirty!!! Extremely disappointed!!!
10/30/2017
Benjamin R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I will be bringing my car back because I'm not completely satisfied I have a couple of things to point out on the vehicle. I'm not sure why the maintenance didn't see it thanks
10/24/2017
Beverly S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Everyone at Service King was very kind as well as professional. They kept me up to date on how repairs were going on my van. I was very pleased with the care they took of my van and the quickness in repairing it. I highly recommend Service King to anyone in need of body work.
10/11/2017
Timothy E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate how quickly it was repaired. It looks like it was never damaged.
10/2/2017
Lena R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bill at your Newport location was awesome. His experience working with insurance companies and car repairs helped us tremendously. Our car was repaired quicker than expected.
GREAT JOB SERVICE KING
Lena R
10/2/2017
Mark W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work completed on time. Car looks great.
9/30/2017
Gary H. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job, our car looks fantastic, 10 out of 10 stars, on time everything the manager said was correct. Will definitely refer people to your company! Thanks for doing a great job. Karen and Gary Higginbotham
9/29/2017
Craig M. VERIFIED CUSTOMER
Vehicle Make : Ford
No problems! Very happy with work and customer service! Scott was very helpful.
9/27/2017
Ally T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! I would definitely use you all again
9/24/2017
Albert P. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott and service king exceeded my expectations in the areas of customer service, communication regarding my repairs, and timeliness. My repairs looked as good as new and the process and professionalism were impeccable from the beginning and carried throughout.