Let me be clear, the service was excellent!!! The only problem is, the receptionist NEEDS to be asking for ID when excepting credit cards. I give her my daughters credit card and she asks no questions, she didn’t even look at the card.That’s BAD!!!! Just to be clear my daughter was there, but I was the one that gave the receptionist the card. It could have been a stolen card. Last thing Jeffrey Shepard was awesome!!!!!!! ????????????????????????????????????
3/7/2019
Kristina P. VERIFIED CUSTOMER
Vehicle Make : Jeep
We appreciated the clear communication throughout the process. Thank you!
8/31/2018
Rupalavanya J. VERIFIED CUSTOMER
Vehicle Make : Mazda
When repair was delayed, no one cared to call me to give update. I had to call every extended day for knowing status.
When I picked up my car, it was not cleaned properly. There is dirt and traces of paint all over.
6/12/2018
John K. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I came to get my car I check out the work there were still scratches on the side. So the car is still with you and we are waiting for it to be completed.
Claudia Willing
5/30/2018
Dawn L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly staff, easy to make appt. Advisor was great.
11/10/2017
Marilyn C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jeff was a pleasure to work with, and your guys in the shop got the job done in the timeframe as promised. Couldn't have done any better than that!!!
THANK YOU!!!!
9/15/2017
Kristina P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service and excellent communication throughout the process
6/1/2017
Kenneth K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
great job and very professional
6/1/2017
Richard W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They finished one day early and offered to help me re-install my child's car seat. Great customer service!
3/8/2017
Robert P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
3-5 day estimated repair ended up being a 12 day repair. Work quality was good though.
1/28/2017
Nagam K. VERIFIED CUSTOMER
Vehicle Make : Honda
Part on order. It will be fine after.
11/9/2016
Lingappan D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
One of the worst service center i have ever seen. No one will respect you and they just treat you as if they are doing favor to you. But they dont understand that customer is first and they are the business. Till delivery or during delivery no one updates the customer what happened ro the car and what the hell they serviced. Nothing and all i can see the dead faces in the center. Corporate owned center and no better than anything. Only the receptionist is peacefuI and she is at least smiling. I would definitly avaoid next time and make sure none of my friend and known people go there for any kind of service.
7/19/2016
Barry C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Process took way to long for the damage identified. Lack of communication during the process left a lot to be desired. Repairs appear to be first class.