You took great care of my Ford Flex, and it was back so quickly. Thank you very much.
2/9/2019
Joseph T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
So happy to get car back a day earlier than I was told. Also very happy that car was nice and clean when I picked it up. Great service
1/17/2019
Chris K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great place and friendly staff
1/9/2019
Donald L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Rich was great from beginning to end! I didn't have a ride from Enterprise to the collision shop and he offered to pick me up. Now that's what I call customer service!
12/13/2018
Susan U. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great service. I received rises when needed. Super friendly service. They send texts with information on the progress of my car. I’m super satisfied. A gob well done!
11/30/2018
Julie S. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team was fantastic and extremely professional.
10/23/2018
Gerald E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
It was nice to get text updates on the progress of the repairs. A job well done.
9/5/2018
Franklin C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great work.
8/9/2018
Kyle F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Amazing service and staff! Love Hines Park Lincoln and service!
5/12/2018
**** B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Rich did a fantastic job of making sure I was always informed of the status of my repairs.
3/23/2018
Kulin S. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done in timely manner.
3/22/2018
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The alignment of the new bumper to the fender is about ****/8th of an inch off. Appears to be careless workmanship. I alerted my rep (Rich) to this issue but was told that " these things are "pre-stamped" so there isn't any anything else we can do about it". This is really an unacceptable level of Lincoln quality and acceptable customer satisfaction.
2/24/2018
Bryan A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Car looks good and we were keep up to date on the progress and was finished on time
12/28/2017
Ann S. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks better than it did when I bought it brand new.
10/25/2016
Vicki B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The updates I received were very helpful as we moved along with the repair process. It was also good to get the mnews that my car was done one week earlier than anticipated. I also think I received my car cleaner than when you had received it. Thank you again for everything.
9/8/2016
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The only problem was when Lee did the original appraisal he missed the damage on the right front rocker panel.