My vehicle was left unfinished with parts not completely attached as well as lose parts found under the hood sitting on top of the engine. The steering wheel is now crooked and has problems when turning clearly there are still issues with the front end that need to be addressed. There was no mechanical work done to the vehicle only body work. The vehicle was obviously not taken for any kind of test drive after repairs were made otherwise this would have been noticed by the mechanic and fixed properly before completion was assessed and delivered back to me for final pick up.
12/21/2015
Terri F. VERIFIED CUSTOMER
Vehicle Make : Honda
I was satisfied with repair but disappointed in the fact that change in my change holder was go it was not much money but the fact that it was taken is not acceptable
12/10/2015
Min X. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job, always keep customer updated during the repairing process
11/18/2015
Kristen G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome awesome awesome! Done so fast and love the text updates. Would highly recommend!
11/18/2015
Dasmary F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you guys very much for the wonderful job you did to my car! Couldn't be any happier :)
10/30/2015
Sokhary C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome job guys! Love your work. My front bumper looks good as new. One minor thing I do see is a little gap between the hood and bumper but Im not too worried about it. Again, thanks :) great work.
10/29/2015
Moeun S. VERIFIED CUSTOMER
Vehicle Make : Kia
I didn't feel the repair was done in a timely manner.
10/12/2015
Richard F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
FRIENDLY AND COURTEOUS SERVICE
10/7/2015
Kathleen D. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks terrific.
Glad to have it back.
Great job!
9/29/2015
Ethan R. VERIFIED CUSTOMER
Vehicle Make : GMC
I don't have an issue with car star but whoever servers my on oh the transmission shop that was subbed out to. The truck drives fine. But when I got the truck back it keeps stalling out and I also had a blown fuse which I was told that it was an intermittent electrical problem. Intermittent meaning not all he time. If a fuse is blown it's off. After doing my own diagnostics on site I found issue and with rich who is a manager their who was excellent in assisting and trying to help as much as possible. Got a hold of my geoco agent after hrs trying to get her to fix issue. I took truck to get a fuse did not want to wait. And while I was driving at a light my truck is stalling out now. I will be contacting my geoco agent in the morning. As far as car star excellent. As far as geico bad day. As far as sublet transmission shop we will see once someone finds out why my truck won't stay on
9/28/2015
Julio V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carstarr did a magnificent job keeping me updated on my car's progress, and also providing me with an accurate completion date and time. My car was returned to me in perfect condition. Thank you for all your hard work and outstanding customer service.
9/28/2015
Brian O. VERIFIED CUSTOMER
Vehicle Make : Kia
Your team does an excellent job keeping the customer informed of progress at all times. I appreciated your texts, your timeliness, your regular updates and the excellent job you performed on the car. Thank you.
9/26/2015
Thaddeus S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car is not back to pre-accident condition. Was constantly delayed and then told it was ready, far from it. Making a funny noise and feels sluggish during acceleration. Left there, keys in drop slot.
9/19/2015
Sophal S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very helpful. Great job on the repair
9/17/2015
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service and great repair work. I'd recommend this business to a friend anytime.
9/16/2015
Christopher Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
I loved how your team was with me from beginning to end. Great job everyone
9/14/2015
Claudia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would recommend to anyone! Good customer service, no problem at all
9/5/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent
9/4/2015
Beverly M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with service took a little long but I guess that's what it takes to do a good job also bristle was very nice
8/29/2015
Chester C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly staff and kept in great communication about my car! Very happy with my car! Will come back if I have other issues!