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Real Reviews from VERIFIED CUSTOMERS
Eugene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customer service and friendly staff. Work was done at a reasonable time and at a good price We had dealt with the department Before and got very good service at that Time also. Would recommend you to anyone who needs Your services.
11/20/2018
Teresa S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matthew was excellent he regularly called me with updates. The vehicle looks brand new! In addition, when Matthew called to let me know my vehicle was finished I was at work. He made a second call and I had just gotten off because of an incident that happened at work. The receptionist waited for almost 8-10 minutes after closing time since I work in Banning. Great customer service!
11/14/2018
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was completely satisfied with the service I received from the collision center. They were very helpful and did an excellent repair on our Hyundai Sonata.
11/12/2018
Marlene U. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There was some miscommunication during the first week but once my estimator,Carlos Perez and I spoke we got it worked out and he made sure I was 100% satisfied. He was very courteous, patient and professional. I think he deserves a pay increase.
11/9/2018
Dawn J. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job great service. Thank you
11/8/2018
Laura R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good service!!! It took a littlebit longer that i expected but after all i was very please, they were really professional.
11/6/2018
Pearl S. VERIFIED CUSTOMER
Vehicle Make : Kia
Every one was extremely helpful and Carlos the person I had the pleasure of working with he was very courteous and answered all my questions the car was promised for Friday and it was right on schedule and the work was absolutely beautiful I would recommend them for anyone who needs to have work done on their car I consider them. 5 star facility
11/3/2018
Rose Marie. VERIFIED CUSTOMER
Vehicle Make : Toyota
Liked the daily update emails of progress.
10/30/2018
Bunting S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carla and Carlos were very helpful and respectful. Carlos and his team did an excellent job in working on my Toyota Camry. Thank you for a job well done.
10/16/2018
Tim R. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great but you need to replace the people that install your glass for you. Waited 4 extra days to get my car back
10/10/2018
Linda S. VERIFIED CUSTOMER
Vehicle Make : Buick
Carlos Perez handled the repairs and he is a complete gentleman. I appreciate his professional mannerism.
9/26/2018
Oliver S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work.
9/22/2018
Frances M. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks and drives great. Thank you for all your help.
9/15/2018
Cristina G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service from Carlos and the staff. Carlos is very knowledgeable and professional. Thank you for making me feel comfortable and keeping me informed by sending me text messages and calling me. And thank you for taking good care of my car. I will definitely recommend to family and friends.
8/24/2018
Chrissi M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Carlos was awesome. Car looks great...running excellent!!
8/23/2018
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Exceeded expectations. The receptionist just took care of all my paperwork and saw me as a walk in. The gentleman who took care of working on my car called me back when I called for a follow up. Everything was on schedule. I’m glad AAA and Gosch are working together to take care of my needs.
8/21/2018
Ken A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Engine had violent sprayed all over it, parts were left in back of my vehicle and some one rummaged through the center console pulled everything out and through it in the middle row. Papers and content was all over the place. This is unacceptable! I called the manager, sent him a picture and have not heard back yet on who did this and how it will be felt with. I would not bring my car back to this place.
8/18/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work. Great communication during the process.
7/19/2018
Ammie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My technician was excellent.
7/18/2018
John G. VERIFIED CUSTOMER
Vehicle Make : GMC
All went well. The service and updates via email impressed. There were a couple of incidences when requests for return calls left me wanting. However, all in all, well done. Sincerely, John G
7/10/2018