Top Notch Repair Work.....Excellent Service In The Handling Of The Claim For The Work Done By "Brian" And Your "Collision Office Staff". Give A "Head's Up" To The Shop Personnel That Did The Work.
5/19/2017
Carolyn E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brian Ellefson in collision made the experience comfortable and reassured me that it would be done to my satisfaction and it truly was.
I had such peace of mind and he answered all of my questions and concerns with patience and ease. He was always there to return calls and emails. My vehicle was in for over 31 days for repairs and I was completely satisfied when was time to take it home.
He should be recommended for promotion to train others to be so loyal a customer service employee. I would highly recommend your shop to others because of Brian.
Thank you,
Have a nice day!
5/18/2017
Rebecca E. VERIFIED CUSTOMER
Vehicle Make : Kia
Great from start to finish
5/13/2017
Sheila K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would like to explain in person, or in a letter. Where should I report?
5/12/2017
Terry G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the daily status reports and periodic calls from Brian. Very professional procedures in all their departments. I wanted to give Brian a big hug but settled for a hand shake.
5/11/2017
Lois H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found one small spot on the hood where the paint must have had a bubble in it. I will bring it in and show you next week.
4/23/2017
Roland S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very nice job.
4/21/2017
Natalie F. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a really great job with the repairs.
4/11/2017
Margot J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Brian was very nice and answered all my questions
4/11/2017
Doug M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Despite some unforeseen delays, I was always in the loop and I am impressed with the fact that you will totally replace my camper shell that was stolen from the shops! Thank you for your honesty and integrity!
4/5/2017
Natasha H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I just got my car back and she looks great so far. Very knowledgeable staff which is much appreciated!
3/29/2017
Brent W. VERIFIED CUSTOMER
Vehicle Make : Ford
We received updates daily that car repairs were on track & phone calls experience was very good & work done to my car as well ty
3/24/2017
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Honda
Each person from Gosch that I came in contact with during
the repair process was friendly and informative. I especially
want to commend Brian for his explanations about how and
what damage was found and repaired. Although the daily
morning email updates were misleading especially since
the projected completion date fell on the party type holiday of
St. Patrick's Day.
I'm a senior and my only income is my Social Security so it's
important to me to keep this vehicle in good running
condition.
I also want to thank the person or persons that cleaned my car.
I was so embarrassed to bring my car in so dirty.
Detail is certainly the word to describe the the cleaning that
was done.
3/22/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car was done fast, I was welcomed by a great staff that took care of all my needs! I would highly recommend this to all my family and friends in the future and if needed I would definitely go back to them!!!
Thanks again, David G
2/28/2017
Robert &. VERIFIED CUSTOMER
Vehicle Make : Lexus
All of the folks we dealt with were very knowledgeable,friendly and efficient. Thank you
2/11/2017
James O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always excellent
2/9/2017
Betty B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very. Happy with the efficient and courteous service
2/7/2017
Manuel G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brian was excellent. I did have to bring my car back because they forgot to finish the molding on top of the car. Customer service was excellent. Thank you
2/4/2017
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank u Randy and Elizabeth so happy to have my car back. You both were very patient with me????