First Class customer service and excellent repair of my damaged 2012 Ford Escape.
It looks like brand new. Kudos to Zara's Collision Center.
10/11/2015
Harold &. VERIFIED CUSTOMER
Vehicle Make : Volvo
The car looks absolutely great. It's very clean inside and out. In fact, it looks new. Thanks so very much.
Jane Hendrickson
10/11/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your work and reputation exceeded my expectations. I was especially impressed with Kim and how organized your business is run.
10/10/2015
Baraa G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was great and the job was done fast. Thanks for the great work!
10/6/2015
Ed B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything went great. I appreciated the constant updates
10/3/2015
Tonya P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My car was beautiful!!! It looks better now than when I purchased it. I appreciate ALL you hard work and extra quality touches. Thank you for taking such good care of my dream car and me too of course. Loved the text messages as well. God bless each of you in a special and personal way.
10/1/2015
Carrie O. VERIFIED CUSTOMER
Vehicle Make : Ford
I was well taken care of. It was so awesome to have a rental waiting when I got to the shop. I was always kept in loop through the whole process.
10/1/2015
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Dodge
From the first day I spoke with Kim through the completion of the repairs, I was impressed. Zara's made the entire process smooth and continually updated me with the status of my vehicle repairs. Additionally, they handled all of rental arrangements.
It's nice to know in today's age, there is still a company who provides exceptional service.
Should I ever need repairs again, Zara's will be my stop.
Thank you.
Chris
9/26/2015
Greg L. VERIFIED CUSTOMER
Vehicle Make : Volvo
I have had great service everytime we bring a vehicle in for repair. Always repaired right the first time and always repaired on time. Would recommend Zara's to anyone needing a vehicle repaired.
The staff is very professional and courteous.
Thank you for keeping our vehicles looking good.
9/26/2015
Darrell R. VERIFIED CUSTOMER
Vehicle Make : Mazda
This was my first experience and hopefully last with Zara's. Not because I wasn't totally satisfied with the repair, I am just hoping I have learned from my stupidity and will not back into another vehicle. So much for the rear view camera huh? But should I ever have another lapse of good judgement or a friend or family member ( they are all bad drivers) need a repair I will highly recommend you. Ps I was really pleased with the constant updates, the quick repair time and the end result!
9/26/2015
Jose L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Top notch work and excellent customer service.
9/24/2015
James L. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service as usual. Easy and convenient. Courteous and.knowledgeable staff.
9/23/2015
Illinois Bankers. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good customer service. Very pleasant. Loved the text messages. And my car looks great.
9/19/2015
Misty H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
When I originally called to schedule my appointment on Monday, September 14th, the first available day was September 30th. Disappointed, I explained to Kim that I was moving to Texas on the 24th so I wouldn't be available then. She did not even hesitate before telling me that they would make it work. She ordered the parts and they came in on Wednesday. She got me in on Thursday and had my car back to me on Friday. I couldn't believe it but I'm so appreciate of how accommodating she was and my car looks absolutely perfect. Thank you all so much for your amazing service!
9/19/2015
Loretta T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the quality and personal attention given to my RAV4. Great job!
9/18/2015
Christina M. VERIFIED CUSTOMER
Vehicle Make : Honda
Your team has taken customer service to a whole nother level. What a great idea, texting to keep the customer informed as to the completion time of the vehicle. Once again you've done a fabulous job.
Marty Morris
9/17/2015
Madonna W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the good work and the personal touch ! You not only repaired the car but you treated me with respect and your hospitality was outstanding. Your staff gave new meaning to "the customer is always right and the Customer is our most important product. Every single staff person was outstanding and excellant. You will get a referral from me for anyone needing your services.
9/17/2015
Ladonna M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did a fantastic job. My car was detailed too. I was very impressed and will recommend family and friends to Zara's
9/17/2015
Tim N. VERIFIED CUSTOMER
Vehicle Make : Audi
Awesome job, looks great.
9/12/2015
Doris S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The van looks better than it did when I purchased it outside and inside. Thank you so very much !