Appreciated that regular updates via text and/or phone call. Also appreciated Zara’s managing getting the rental vehicle back to the rental company.
10/28/2017
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Impeccable customer service, great turnaround time, and we really appreciated the updates. I hope we never have to use your services again, but if we do, I know our vehicle will be in great hands!
10/28/2017
Blake H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service is absolutely AMAZING! They even vacuumed my car!!!! Will definitely recommend to others!!!!
10/28/2017
James L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
10/27/2017
Tim K. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Everyone at Zara’s are professionals. The work that is performed is of the highest quality. I would recommend Zara’s to everyone in a heartbeat!
Tim of Springfield.
10/25/2017
Rick C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional about taking care of the repairs and handling the payment coordination with the insurance company. Kim was extremely helpful in coordinating the logistics of the vehicle repair and from beginning to end of process.
10/25/2017
Steven B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience with Zara’s was phenomenal from start to finish! Text updates while at work and school kept me aware of the process of the repair and made me feel comfortable. Warm and welcoming staff was a plus as well! I will definitely recommend Zara’s to others!
10/25/2017
Candice B. VERIFIED CUSTOMER
Vehicle Make : BMW
Very Satisfied!! I would definitely recommend
Zara’s
10/25/2017
Sheila G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Zara's staff made a bad accident an easy repair experience. So nice to walk in and be treated with kindness and understanding.
10/25/2017
Gina C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had my door repaired. When I picked it up there was a bubbled up spot where I was told a piece of dirt got caught in the paint. The gentleman I spoke with said it was over looked. They quickly repaired the spot. I recommend that work is inspected closely prior to being returned to the customer.
10/21/2017
Ryan G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service.
10/20/2017
Yvonne D. VERIFIED CUSTOMER
Vehicle Make : Pontiac
You guys are great! From the front office staff to the repair team, everything was very professional and I was kept well informed of the status of repairs. The car looks great, like it never happened! Thank ypu!
10/17/2017
Christopher N. VERIFIED CUSTOMER
Vehicle Make : Kia
Effortless and seamless communication. The texting service kept me well informed throughout the entire process. Even drop-off and pick-up each took less than 10 minutes. Well done!
10/14/2017
Douglas N. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck looks great! Thanks to all employees that accomplished the work. Would recommend to anyone. Thanks again
10/12/2017
Butch E. VERIFIED CUSTOMER
Vehicle Make : BMW
Could not be happier! Job well done and on time. Delightful staff. Excellent communications.
10/12/2017
Randy M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Such a great experience. Repaired unbelievably fast, truck towed in Thursday late afternoon and was ready Tuesday. Looks brand new even unexpectedly detailed the interior including getting all my dogs hair out of the carpet. Kim was a joy to deal with, and all the text alerts that kept me updated about the progress and getting done way ahead of what was originally planned. I will never use a different body shop. Thanks again
10/11/2017
Joe H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service as expected!!!
10/11/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great experience.
10/11/2017
Irma H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team was very professional. The updates were a great way of letting me know what was going on with my vehicle. You are super. I will you use again, but hoping not to soon. Smile! Will pass your business on to others.
10/10/2017
Charlotte M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Customer service cannot be beat. It was nice to be informed throughout the whole entire process. When we picked up our car it looked brand new. I would never consider going anywhere else.