I appreciate the excellent customer service in person and via text updates. The Express service partnership with Geico was seamless and easy. The exterior work looks great, and since there was apparently radiator damage which has been repaired, it probably is in better shape than when I arrived. Plus, you did a heckuva job cleaning the interior which was pretty messy, so it was a nice surprise and made me feel better getting back into my car. Thank you! PS extra points for good strong keurig coffee, and encouragement to fill my water bottle. It's the little things that make a difference to some of us. Your competent and friendly team put me at ease in a stressful situation!
4/11/2017
Carrie H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I hate that I had to get my car repaired but I am so happy with car star because they do great work bits like it never happened at all.
4/8/2017
Adelina G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was great! Best car service experience I've had. Very friendly and helpful.
4/3/2017
Cory B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I loved that they washed the car.
4/1/2017
Joan A. VERIFIED CUSTOMER
Vehicle Make : Mercury
Everyone was super pleasant and explained everything well. The Geico rep, Wade was veery helpful too. Thank you.
3/30/2017
Esequiel B. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was amazing and I am extremely happy with the level of customer service. Keep up the great work and I will highly recommended you guys.
3/20/2017
Teshome S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You lost my key.
You reprogrammed my car.
I have security concern.
You found my key,but you told me you make another key for me, that was a lie.
I did talk to toyota dealer, you don't have transparency.
If my car will be stolen, nobody els but somebody who said lost my key may compromised my car's security.
I have no mental peace, you should convince me that there will be no security issue to worry about my car.I was out of work for 11 days because you took that long to fix and looking for my key.
Very sad.
But,fixing my car bumper was good.
3/19/2017
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very impressed with the politeness, efficiency and helpfulness of Aria and the other staff. I was very impressed that you were able to take my car right away when i came for the estimate. Aria helped sort out my rental. Delighted to get my car back in 5 days. Couldn't be happier. Was somewhat irritated by the automatic system emails though as they kept notifying me I'd not get my car back until the middle of the next week which was different to what i was told in person. Once the reasoning behind that was explained to me that was fine. I also appreciate that extra work was required and you prioritized my car to get it done in the 5 days. Great job!
3/18/2017
Pedro M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!!!
3/15/2017
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Honda
Car star was very communicative and friendly throughout the entire process. The work they did was complete and it looks like new.
3/14/2017
Leeann O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service and quality wotk
3/10/2017
Matt E. VERIFIED CUSTOMER
Vehicle Make : Audi
Amazing customer service! The process was easy and painless! The paint job looks amazing and like brand new!
3/10/2017
Scott B. VERIFIED CUSTOMER
Vehicle Make : Mazda
We are happy with the repairs on our car
3/8/2017
Cailtin N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job and service
3/4/2017
Melanie E. VERIFIED CUSTOMER
Vehicle Make : Honda
They reached beyond my satisfaction. Great work on my car and I am very happy.
2/28/2017
Danielle D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very easy, friendly staff, frequent updates, all info upfront. Will be coming back for sure.